Intermodal Assistant

SUMMARY:
Position for Operations Controller to assist the Operations Manager with the tracking and monitoring of cargo

POSITION INFO:
Key Performance areas;

Operational Duties:

• Update systems with blank container numbers for loads, especially cold treatment containers
• Update blank GEO numbers for loads.
• Check and report on the TempCheck tick list to ensure bookings have indicated in QX.
• Update missing Client Temperature Acceptance Report indicating temp codes in QX but not set up in BELS/Sensi with parameter
• TempTale Temperature Alerts to be analysed and relevant action taken
• Analysis of port monitoring reports and sanity checks to be done
• Import and analyse PPECB Monitoring
• Send out Arrived at FD Notifications with and without attachments.
• Manual TempCheck email notifications to be analysed and sent to clients with accurate and complete information
• Assist with all dispute resolutions internally and externally
• Responsible for tasks around the temperature download data that needs to be retrieved from supplier website
• Email Alert Notifications to customers
• Assist with PO files and Transporter mails to update internal system with details.
• Attend to weekend duty for all operations

• Assist with distribution of ALL Temptales to transporters, cold stores, stock sheet updated and future date of GEO's where necessary
• Assist with reconciling of delivery notes 
• Assist with acknowledgement letters 
• Assist with recon and reporting of physical stocks at the various locations

• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Preferable)
• A minimum of 2-years’ experience in Freight Forwarding and Logistics as a Stock Controller (export-related)
• Strong persuasive and outstanding organisational skills
• Excellent MS Office skills
• Willingness to work additional hours from time to time due to nature of business
• Excellent interpersonal and problem-solving skills