Instructional Designer

SUMMARY:
Use your Instructional Design skills focussing on Sales and Soft Skills training

POSITION INFO:

The vacancy is for an Instructional Designer within an international insurance company''s Training Department. The role requires the Instructional Designer to design and develop learning curriculums and associated learning material for sales and soft skills according to high quality standards. The learning content will be used to conduct training for the sales representatives (financial advisers and telesales consultants) that sell all insurance and investment products.

• Consult with stakeholders across business areas and gather information about sales and soft skills in relation to key needs and requirements.
• Develop comprehensive curricula to cater for the needs of specific roles and areas.
• Design and develop training material and assessments based on sales and soft skills information and specifications for in-person and virtual training workshops and induction programmes, in line with the curriculum to ensure that learning and business outcomes are matched.
• Develop storyboards (only) for digital training material, which could include online courses, videos, podcasts, infographics and animations.
• Consult with business areas to agree on reasonable and achievable deadlines.
• Maintain material and ensure best practice guidelines are followed across the areas.
• Monitor effectiveness of training to ensure optimal learning and development.

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