Infrastructure Manager

Recruiter:

Boardroom Appointments

Job Ref:

JHB004630/FM

Date posted:

Monday, December 5, 2022

Location:

Johannesburg, South Africa

Salary:

Negotiable Annually

SUMMARY:
Job purpose:
The Infrastructure Manager is responsible for providing the strategic direction for the infrastructure function on a company level. You will lead the development of infrastructure architecture, planning and implementation of standards and procedures for the organisation. Together with the successful candidate, systems admin engineers and third-party service providers, you will provide a reliable, highly available server and network infrastructure service to users.

JOB DESCRIPTION:

Responsibilities:

Ensure systems reliability and SLA's are met
Oversee the IT infrastructure department, including Servers, Services, Network and VoIP and end-user support
Manage day to day operations across the team, continuously improving costs, performance and end user satisfaction
Manage the IT infrastructure budget
Manage and achieve full value of IT assets
Manage relationships with service providers. Measure and maintain relevant SLA metrics
Report on the health of the environment, identify risk and improvement areas, plan and implement changes to benefit the company and mitigate and reduce risk
Provide in depth technical expertise to strategic, tactical and operations initiatives
Keep abreast of latest technology trends and opportunities, with the intention of benefiting the company
Interface with Business Unit managers to provide reporting, solutions and advise on their objectives
Work closely with project managers to meet timelines and targets on new and existing projects and initiatives.
Troubleshoot any infrastructure issues
Design and implement processes and procedures relating to the company's IT policies and the company's benefit

Relevant Qualification:

ITIL and ISO27001 accreditations preferred
At least 10+ years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations
Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration
Strong management and people development skills
Understanding of ITIL practices
Ability to manage internal and external projects from inception to completion
Expertise in setting and managing customer expectations
Skill in conceptualizing creative solutions as well as documenting them and presenting them to senior management
Strong knowledge and understanding of business need with ability to establish and maintain a high level of customer trust and confidence
Ability to develop and deliver projects using leading edge technologies
Experience implementing projects and working with vendors

Competencies:

Must have attention to details, ability to think logically and demonstrate strong analytical and problem-solving skills
Extensive technical knowledge across various technologies
Excellent oral and written communication skills
Excellent people and management skills
Good understanding and familiarity with cloud infrastructure, Azure an advantage
Good understanding of SQL database and other data structures

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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