Inbound Call Centre Agents / Helpdesk

Recruiter:

Tshisevhe Recruitment and Consulting

Job Ref:

IND001

Date posted:

Friday, May 20, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Bonus

SUMMARY:
Call Centre

JOB DESCRIPTION:

Key Responsibilities

Ensure important scripting is read to customers accurately
Offer products based on customers needs
?Answer questions about product specifications and pricing ?
Work to daily/weekly targets?
Explain and promote the business to prospective customers?
Accurately and efficiently enter customer information into databases for mailing and billing purposes?
Go the ''extra mile'' to meet sales quotas and facilitate future sales?
Maintain working knowledge of products and services and industry developments

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