Imports Clerk

SUMMARY:
Imports Clerk

POSITION INFO:

INTRODUCTION

• The Imports Clerk is required to assist in executing import, distribution and logistics plans, administration, and customer service.
• Use logistics systems and implement daily administrative tasks by timely and efficiently resolving queries from internal & external customers.
• When necessary, escalate queries to Sales Manager after the query has been summarized and all required information been obtained from relevant parties.
• Customer Orders needs to be placed and followed up until arrival.

CLIENT RELATIONSHIPS

• Collaborate & develop relationships with clients. 
• Assist in resolving problems concerning transportation, logistics systems, imports and customer issues. 
• Keeping clients informed regarding status of cargo. 
• Resolve customer complaints.

 LOCAL AND INTERNAL LOGISTICS ADMIN MANAGEMENT

• Implement instructions & admin on inbound logistics operations, such as transportation, warehouse activities and logistics quality management.
• Execute admin on contract terms and conditions as well as stock and quality control.
• Assist in admin for distribution centre operations to ensure achievement of cost, productivity, accuracy and timeliness objectives.
• Follow-up with shipping company to determine ETA.
• Work with customers to compile orders, Sales confirmations and collecting POD''s from customers.
• Implement Admin for weekly planners.

IMPORT AND EXPORT ADMIN MANAGEMENT

• Manage Admin and execute import documents. 
• Assist in resolve problems concerning transportation, logistics systems, imports and customer issues.
• Collecting POD''s and prepare forex payments.

NEGOTIATIONS AND COST SAVINGS ADMIN

• Research international freight rates and negotiate cheapest options
• Assist in executing most cost-effective and efficient means of transporting products and supplies.
• Assist in cost savings for logistics changes, such as routing, shipping modes, product volumes or mixes and carriers.

GENERAL ADMINISTRATION

• Daily administrative functions
• Follow policies or procedures for logistics activities.

MINIMUM REQUIREMENTS

• 2- 3 Year relevant experience
• Grade 12 - compulsory
• Relevant Qualification Advantageous

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