SUMMARY:
My client in tax consulting services is seeking an Immigration Administrator who is fluent in Mandarin and English for their China Desk.
POSITION INFO:
Fluent in Mandarin and English
Duties including but not limited to:
- Provide general administrative support to Immigration Specialist on daily duties with our client base of professional and corporate clients
- Facilitation of third-party processes
- Liaise with the different Government authorities (local and abroad)
- Capturing and tracking of visa cases end-to-end
- Ad-hoc administrative support
- Document vetting, drafting and preparation
- Accompany clients for the submission of their visa applications at the applicable visa offices
Minimum Requirements:
- Formal qualification is advantageous
- Experience in Immigration Services Industry is advantageous
- Advanced computer literacy non-negotiable
- Advanced MS Office knowledge (Excel, Word, Outlook etc.) non-negotiable
- Good writing skills
- Driver’s license and vehicle non-negotiable
Skills & Qualities:
- Analytical thinking and problem solving abilities
- Ambitious and driven
- Detail-orientated
- Fast learner
- Ability to multi-task
- Ability to work under high levels of pressure
- Good communication and interpersonal skills
"South African Qualifications Authority (SAQA) Applications:
- Facilitate and process online application
- Review and ensure the correct documents are submitted
- Arrange submission and collection of physical SAQA application / certificate with office
- Act as liaison with the applicant’s University and obtain the necessary verification
- Notify and update consultant on status of application, as required
Professional Body Membership Registration Applications (end-to-end):
- Complete online/physical registration application for client
- Facilitate payments and/or refunds, as required
- Act as liaison with professional bodies and build meaningful relationships
- Notify and update consultant on progress/status of client’s application
Visa Facilitation Centre (VFS) Applications + Bookings:
- Complete online VFS application forms on behalf of client
- Facilitate payments and/or refunds, as required
- Arrange bookings/appointments for client and notify consultant accordingly
Immigration Applications (Visa / Permanent Residency / Citizenship):
- Draft supporting letters, and detailing the context of the client’s case
- Notify consultant on outstanding items and flagging items that are considered a concern in terms of the client’s application
- Vetting of documentation pertaining to client’s application
- Compile applications in proper format (electronic and/or physical)
- Update the client’s folder in respect of documents that have been received and ensure it is saved in correct format
Billings / Disbursements / Payments:
- Capture invoices on immigration fee schedule for assigned consultant
- Update client’s folder with invoice and proof of payment, as received
- Facilitate disbursement payments where required and forwarding the proof of payment to the responsible person within team for disbursement tracking
Facilitation of other services:
- ID book applications
- Official South African documents with third party outsource service provider (South African Police Clearance Certificate, Unabridged Birth Certificate, Marriage Certificate etc.)
- Translation of foreign documents
Submission and Collections:
- Accompany clients for the submission of their applications at VFS and/or the Department of Home Affairs and/or Visa Application Centers for Outbound Countries (ID / Regularization / Citizenship) and to collect outcome of application, where required
General Admin:
- Contacting foreign embassies to ascertain any additional visa requirements
- Familiarising oneself with the Immigration Act
- Familiarising oneself with immigration processes of outbound countries
- Identifying feasible business opportunities
- Attending conferences and manning exhibition stands where required - networking
- Keeping up to date with any changes to the Immigration Act
- Keeping up to date with any changes in immigration processes of outbound countries
- Attend meetings as and when required
- Maintain professional relationships at all times
NB! This job is now closed. You can apply for other jobs by uploading your CV.
