ITALIAN CUSTOMER SERVICE & SALES REPRESENTATIVE

Recruiter:

SimGlobal Group (Pty) Ltd

Job Ref:

IT01

Date posted:

Saturday, December 24, 2022

Location:

CapeTown, South Africa

Salary:

R190000

SUMMARY:
FLUENT ITALIAN

JOB DESCRIPTION:

Brief CSSR Job description

• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages
• Work on airline reservations systems & handle voice calls in English & Italian including written correspondence.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call centre environment

Requirements
• Native level fluency in Italian language: Verbal & Written skills essential (Advanced
level may be considered)
• Located in South Africa preferrable
• Permanent residence permit/ South African ID holders only
• Excellent Computer literacy & technical skills
• No criminal record.
• Flexibility to work shifts
• Previous customer service experience preferred

Employment terms and conditions
1. Remuneration: R190 000 CTC per annum
2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day
3. Rotational shifts Mondays – Fridays includes rotational public holidays as
operationally required. Working hours may be subject to change depending on client requirements.
4. Training: 7 weeks (Fully Paid).
5. Probation period: 4 months
6. Health insurance benefit (Paid for by the Company)
7. Office-based,Remote position available after probationary period.
- Own home Fibre internet line & UPS solution required for work from home option.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Italian-Speaking Customer Services Representative
Location: Capetown
Salary: Monthly Salary
Location: In office, Cape Town
76 days ago

Buyer & Client Liaison - Import and Export
Location: Cape Town
Salary:
Are you an effective negotiator when it comes to procuring stock from international suppliers? Our client in Airport Industria requires an individual who is both customer-focused, and a strong negotiator when it comes to securing the best price without compromising on product quality.Experience with import and export processes is essential, with German or italian capability being highly advan...
3 days ago

Italian speaking - Remote Sales Agents - earn Euros
Location: Cape Town
Salary: Euros Monthly
We are looking for italian speaking sales Agents in the E-commerce space - Remote
71 days ago

SAP Finance Application Manager
Location: Cape Town
Salary:
Today

Management Accountant
Location: Somerset West
Salary:
Today

Zendesk Consultant
Location: Cape Town
Salary:
Our client, a well-established and fast-growing organisation, is seeking a skilled Zendesk Administrator to oversee and optimise their customer service platform. The successful candidate will be responsible for ensuring the smooth operation of Zendesk, designing efficient workflows, and enabling teams to deliver an outstanding customer experience. This role requires a proactive professional with s...
1 day ago

Runner
Location: Stellenbosch
Salary: Monthly
Wine Lounge at a luxury Estate close to Stellenbosch is looking for a Runner to assist the kitchen staff and ensuring that the Wine Lounge in cleaned and tables are set before guests arrive. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
1 day ago

Wine Tutor
Location: Stellenbosch
Salary: Monthly
Wine Lounge at an Estate close to Stellenbosch is looking for a Wine Tutor to provide excellent service to ensure great guest satisfaction. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
1 day ago

Hostess
Location: Stellenbosch
Salary: Monthly
Restaurant at a high-end Wine Estate close to Stellenbosch is looking for a Hostess to join their team and be the first point of contact for guests and ensure to provide excellent customer service and a pleasant dining experience.
1 day ago

Vehicle Alarm Technician
Location: Claremont, Western Cape
Salary: R144 000
Do you have experience in fitting car alarms or installing tracking devices?
1 day ago

ITALIAN CUSTOMER SERVICE & SALES REPRESENTATIVE

Similar jobs you might be interested in:

Create a free job alert for ITALIAN CUSTOMER SERVICE & SALES REPRESENTATIVE in CapeTown

Jobseekers

Recruiter

General