SUMMARY:
Our client in the Automotive Industry is seeking to employ a IT Technician to join their team in East London.
POSITION INFO:
Job Description:
· On-site support of end users
· Support of HP computers, OS Windows 10, O365 Applications
· Support of Ricoh multifunctional devices
· Support of the Avaya telephone system
· Tracking and processing of incident tickets and requests until completion, as well as updating them as required
· Diagnosis and solution of infrastructure problems, implementation of corrective solutions
· Focus on excellent customer service
· Application of defined best practices and standards and the documentation of processes
· In addition to the tasks mentioned above, other activities and responsibilities may be defined individually
Job Requirements:
Degree as IT specialist or comparable training
· At least two years'' professional experience in a similar role
· Good knowledge in English in word and writing.
· Good knowledge of the Microsoft Windows 10 and the O365 environment
· Experience with HP hardware would be an advantage
· Distinct customer service orientation.
· Ability to communicate relevant information in a user-friendly non-technical language.
· Efficient workload prioritization and good problem-solving skills
· Experience of working in a team-oriented environment.
· Experience with ITIL would be an advantage
NB! This job is now closed. You can apply for other jobs by uploading your CV.
