IT Technical Supporter -End User - Sandton

Recruiter:

ES Recruitment

Job Ref:

ES120

Date posted:

Tuesday, February 15, 2022

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
IT Technical Supporter

JOB DESCRIPTION:

The following qualifications are preferred:

Bachelor’s degree or higher, preferred in information technology, information management/systems, or in a related field
Knowledge of: MS Office (Word, Excel, PowerPoint, Outlook), O365 environment, Windows Server, networks, wireless, mobile devices, Active Directory user management, AAD management, Exchange server management, hardware (desktop/laptop/printers), anti-malware software, remote desktop management
Expert experience with Windows 10
Excellent customer service skills
Strong communication (verbal and written), interpersonal, and problem solving skills
Ability to troubleshoot and resolve basic computer and network issues
Advanced understanding and solving printer issues
Work well with all levels of the corporate IS department
Cisco certification (CCNA, CCDA, CCNP, CCDP)

Minimum Requirements:

Previous experience supporting computers in an office environment.
Good PC technical and troubleshooting skills
Familiar with networking hardware/concepts
Familiarity with administration of Windows desktop operating system – Windows 10
Thorough understanding and solving printer issues
Good communication and customer service skills
Basic network understanding
Familiar with network equipment

Primary Responsibilities:

Responsible for the installation and configuration of:

Hardware drivers
Software & Utilities
Productivity Applications

Responsible for software updates and upgrades
Manage and install all operating system patches and updates
Responsible for assisting customers with the installation, configuration and troubleshooting of the following types of hardware:

Printers (Wired and wireless)
Scanners
Digital cameras
PDA and smartphones
Laptops and other workstations
Mobile phones

Responsible for troubleshooting end user and network problems, and diagnosing the source of the problem to provide a resolution or next steps
Provide documented follow-up to all open trouble tickets and escalate where required
Maintain accurate system policies/procedures and perform responsibilities according to the processes developed by our corporate staff
Responsible for submission of all service requests for new equipment, software, associate moves, adds or changes to our current infrastructure configuration

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT Technical Manager
Location: Johannesburg
Salary:
63 days ago

IT TECHNICAL PROJECT MANAGER (SANDTON, GAUTENG)
Location: Sandton
Salary:
The it technical Project Manager will be responsible for overseeing and managing it-related projects, ensuring they are delivered on time, within budget (where applicable), and to the required quality standards. This role involves coordinating resources, managing stakeholder relationships, and ensuring successful project execution. Experience in it project management is essential, with a backgroun...
14 days ago

External Sales Representative
Location: Pretoria
Salary: ***Salary – R30,000.00. Basic + Commission (uncapped, extremely high earning potential, between R3,500.00. and R18,500.00. per closed deal)
External Sales Representative
Today

Software Development Team Leader
Location: Johannesburg
Salary: Monthly
A Johannesburg East based client is looking for an experienced Team Leader to manage a team of developers and to provide guidance, support, and mentoring to achieve project objectives.
Today

Business Systems Support
Location: Johannesburg
Salary:
Our client is looking for a Business Systems Support to join their dynamic team based in Bryanston. This is a fully in-office, entry-level role ideal for individuals looking to start a career in business system administration, development, or related fields. The Business Systems Support will work closely with the internal Business Technology team to provide essential technical assistance to users,...
Today

Head of Department - Operations
Location: Johannesburg
Salary: Annually
A forward-thinking company in the road surfacing industry is looking to appoint a Head of Operations to join its dynamic management team.
Today

Remuneration & Information System Specialist
Location: Johannesburg
Salary:
Today

Power BI Specialist – Johannesburg - R700k to R900k per annum
Location: Johannesburg
Salary: 700 000
Power BI Specialist – Johannesburg - R700k to R900k per annum
Today

Senior Systems Administrator
Location: Johannesburg
Salary: Monthly
The Senior System Administrator will be responsible for maintaining the stability, security, and efficiency of our companys it infrastructure. This position demands extensive technical expertise in Linux and Windows system administration, networking, as well as proficiency in managing hypervisors like VMware, Hyper-V, and Proxmox. Experience in managing Azure cloud environments is also required.
1 day ago

SAP HCM/SF Support Specialist
Location: Johannesburg
Salary: Monthly
Well known and growing private hospital group requires a SAP Project Support Specialists : HCM/SF to develop and maintain software and workflows according to specification within the SAP HR environment to deliver, maintain, troubleshoot, and enhance SAP HCM/SF functionality.
1 day ago

IT Technical Supporter -End User - Sandton

The following qualifications are preferred:

Similar jobs you might be interested in:

Create a free job alert for IT Technical Supporter -End User - Sandton in Johannesburg

Jobseekers

Recruiter

General