IT Technical Support

Recruiter:

HR Genie

Job Ref:

Date posted:

Tuesday, February 6, 2024

Location:

Stellenbosch, South Africa

Salary:

Market related

SUMMARY:
Our client is seeking a IT Technical Support, to maintain all hardware IT needs for the company ensu

POSITION INFO:

Our client is seeking a IT Technical Support, to maintain all hardware IT needs for the company ensuring that the IT network infrastructure is well maintained for system and process stability.

Responsibilities:

To assist with installations and configuring computer hardware, software, systems, networks, printers, and scanners.
Ensure that all service issues and requests are responded to in a timely manner.
Providing technical support across the company (Remotely or in person).
Repairing and replacing equipment as necessary.
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule.
Identify computer or network equipment shortages and place orders.
Manage service provider relationships and ensure service delivery standards are maintained.

Key Skills:

Ability to apply critical thinking and solve problems.
Excellent Written and Verbal Communication.
Excellent Interpersonal Skills.
Attention to Detail.
Ability to Work Under Pressure and meet deadlines.

Qualifications:

Grade 12 Certificate (essential)
IT Diploma or equivalent qualification in Network management (A+ N+ Certified)
Three years relevant experience in a similar support role
VOIP experience
Google workspace experience
Web Application Firewalls experience - FortiGate firewall

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Technical Account Manager - IT Solutions
Location: Capetown
Salary: Up to R1.2 million per annum
This role is ideal for a high-performing enterprise it sales professional with a proven track record of selling solution-based technology offerings to large corporate clients. You will be responsible for driving new business, growing strategic accounts, and positioning end-to-end it solutions that deliver measurable business value.
48 days ago

Junior IT & Satellite Systems Technician
Location: Cape Town
Salary: 18000 Monthly
Junior it & Satellite Systems TechnicianLocation: Cape Town, Western CapeEmployment Type: Initial 12-Month Contract, with potential for permanent employmentSalary: R20,000 – R25,000 per monthTravel: Extensive local and international travel required
6 days ago

Financial Planning Associate
Location: Bellville
Salary: R30k per month
Financial Planning Associate Bellville R30000
1 day ago

Office Administrator
Location: Cape Town
Salary:
Our client, an it company based in Cape Town CBD requires an Office Administrator & support Coordinator to join their team. This role plays a key part in ensuring the smooth day-to-day operation of the business through administrative support, client and supplier coordination, financial processing, and helpdesk administration. The successful candidate will work closely with both technical and o...
2 days ago

Operational Technology Security Consultant | German Corporate
Location: Capetown
Salary: Negotiable
We are looking for an Information Security Consultant to work remotely for a German based company.
2 days ago

Operations Manager - Cape Town
Location: Capetown
Salary: Market-related
Step into a strategic operational leadership role focused on optimising processes, managing diverse teams, and ensuring SLA compliance within retail networks.
2 days ago

IT Director â Technology, Data & Digital Platforms Cape Town, Western Cape â Hybrid
Location: Cape Town
Salary:
it Director – Technology, Data & Digital PlatformsLocation: Cape Town, Western Cape – HybridOffice Requirement: Minimum 2 days per week in the Cape Town officeSalary: R1.5 Million+ per annumEmployment Type: Full-TimeReports To: Chief Operating OfficerAbout the EmployerThe employer is a global alliance representing more than 800 communications service providers, technology vendors, ...
3 days ago

Service Desk Agent
Location: Cape Town
Salary: 120 000 Annually
Ready to take your career above the clouds? My client is looking for a customer-focused Service Desk Agent who thrives in a fast-paced environment and enjoys helping users navigate their it challenges. If you have strong communication skills, excellent attention to detail, and a passion for service delivery, this opportunity could be your next flight path
3 days ago

Technical Writer
Location: Stellenbosch
Salary: 40000
Our client is looking for a technical Writer to join their team
3 days ago

Senior BI Analyst / Developer
Location: Cape Town
Salary:
3 days ago

IT Technical Support

Similar jobs you might be interested in:

Jobseekers

Recruiter

General