IT Technical Support

Recruiter:

HR Genie

Job Ref:

Date posted:

Tuesday, February 6, 2024

Location:

Stellenbosch, South Africa

Salary:

Market related

SUMMARY:
Our client is seeking a IT Technical Support, to maintain all hardware IT needs for the company ensu

POSITION INFO:

Our client is seeking a IT Technical Support, to maintain all hardware IT needs for the company ensuring that the IT network infrastructure is well maintained for system and process stability.

Responsibilities:

To assist with installations and configuring computer hardware, software, systems, networks, printers, and scanners.
Ensure that all service issues and requests are responded to in a timely manner.
Providing technical support across the company (Remotely or in person).
Repairing and replacing equipment as necessary.
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule.
Identify computer or network equipment shortages and place orders.
Manage service provider relationships and ensure service delivery standards are maintained.

Key Skills:

Ability to apply critical thinking and solve problems.
Excellent Written and Verbal Communication.
Excellent Interpersonal Skills.
Attention to Detail.
Ability to Work Under Pressure and meet deadlines.

Qualifications:

Grade 12 Certificate (essential)
IT Diploma or equivalent qualification in Network management (A+ N+ Certified)
Three years relevant experience in a similar support role
VOIP experience
Google workspace experience
Web Application Firewalls experience - FortiGate firewall

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Sales Account Manager (CPT)
Location: Bellville
Salary:
Today

System Administrator
Location: Somerset West
Salary: Monthly
Hospitality Technology Company offering an integrated cloud-based PMS system based in Somerset West is currently recruiting for a Systems Administrator. You will be responsible for maintaining, supporting, and improving internal and client-facing infrastructure. You will ensure the reliability, security, and performance of servers, networks, cloud environments, backups, and business systems. ...
Today

Senior QA Test Analyst
Location: Cape Town
Salary:
Today

Senior Microsoft 365 Developer (CPT & DBN Hybrid)
Location: Cape Town
Salary:
Today

Network Architecht
Location: Cape Town
Salary:
Today

Business Intelligence Analyst
Location: Cape Town
Salary:
An exciting opportunity is available for a detail-oriented and inquisitive Business Analyst to support product development across multiple markets in Africa. This role offers exposure to the full value chain of a growing financial services environment, including credit, collections, customer onboarding, and system integrations.
Today

IT Technician
Location: Paarl
Salary:
We are looking for a motivated and experienced it Technician to join our team in Paarl.
Today

Online Integration Specialist
Location: Stellenbosch
Salary:
Our client, a leading payment aggregator and provider of secure payment solutions, is looking for a proactive and detail-oriented Online Integration Specialist to join their growing team.This is an exciting opportunity for someone who enjoys working at the intersection of technology and client engagement. The ideal candidate will play a critical role in ensuring seamless system integrations, suppo...
1 day ago

Technical Support Analyst
Location: Milnerton
Salary:
technical support Analyst – (Office-Based)Salary: Lucrative, depending on experience and qualificationsAbout the Client Our client is a leading UK-based telecoms and it provider delivering advanced connectivity, VoIP, and cloud solutions to businesses. Their growing Cape Town office supports a UK customer base and offers a dynamic, fast-paced environment for technical professionals.
1 day ago

Data Product Owner
Location: Cape Town
Salary: R95k - 110k per month
Product Owner to own a retail AI-powered app from a business and customer value perspective
1 day ago

IT Technical Support

Similar jobs you might be interested in:

Jobseekers

Recruiter

General