IT Systems Administrator/Engineer

Overview:

Perform repeatable system administration tasks associated with Microsoft Windows platforms. Install and configure Enterprise-class infrastructure per defined standards.

Minimum requirements:

• Matric / Grade 12 with Pure Maths / Maths HG
• Microsoft MCSE certification or higher (MCP and MCITP certification) OR
• Relevant Diploma / Degree in Information Technology

Skills and Knowledge required:

• MS Windows 2008 Server,2012 Server
• MS Windows 7, MS Windows 8/8.1
• MS Exchange Server 2010 or later
• MS SQL 2008 R2 or later
• MS WSUS
• Mac OSX 10.x
• Active Directory
• DNS
• DHCP
• MS Office 2010 or later
• Adobe CC (Advantageous)
• VBscript (Advantageous)
• Perl Scripting (Advantageous)
• Programming Skills (Advantageous)

Responsibilities:

• Logging and Managing Calls into IT Helpdesk Management System
• Microsoft Desktop OS & Application installation and support
• Hardware and software support
• Troubleshooting technical issues and managing problems
• Monitoring systems performance and taking corrective actions
• Liaising with 3rd party service providers
• Maintaining system and related business documentation

Competencies:

• Good written and verbal communication skills (in English)
• Knowledge of Microsoft Windows client and server technologies
• Strong problem-solving skills
• Solid investigation / research abilities
• Above average attention to detail
• Able to work independently, as well as within a team,
• Able to work under pressure and
• Display initiative
• Organised and able to meet deadlines