SUMMARY:
IT Systems & Helpdesk Manager - Sandton
POSITION INFO:
IT Systems & Helpdesk Manager - Sandton
Well established Company based in Sandton, specialists in the telecommunications industry, requires an IT Systems & Helpdesk Manager, aged between 30 – 40 years, preferably a male candidate, to join their formidable team.
Requirements:
Grade 12
Diploma or Degree in IT administration, MCSE, etc.
4-5 years IT network admin with advanced SQL knowledge
2-3 years in managing a helpdesk
Experience in:
Pastel Evolution
Windows 2008, 2012 and 2016+ server
SQL 2008, 2012 and 2016+ Server
Active Directory Experience
Virtual Server Experience
Knowledge on all forms of internet connectivity
Firewall Knowledge
Android, Apple, Blackberry and windows mobile knowledge
Worked with Internal custom IT system support knowledge
Designing of systems and maintaining them from an IT support side.
Knowledge of IT best practices for change control, implementations etc.
Must Have Own Car and Valid Driver’s Licence
Duties and responsibilities
System infrastructure support
SQL database support
Reporting to customers and staff on issues and resolutions
System support
Maintain IT infrastructure of VPS and VPS customers.
Assist Sales staff with technical support in meetings and solutions
Manage and maintain company system infrastructure, servers, connectivity, integration support, etc.
Assist with trouble shooting database issues
Assist with trouble shooting systems and providing feedback to development team
Assist with testing of all systems and providing test results to developers
Ensure the company has proper redundancy for supporting of VPS solutions
Ensure the company follows all ISO policies and procedures
Create all policies and procedures for the company’s ISO when needed
Document all testing results in a manner that is agreed on by all parties
Manage the VPS helpdesk and log hours for all support queries and ensure our SLA is not breached.
Salary: R30 – R50k CTC depending on experience
Please forward CV to --------Please upload your CV here-------- without delay using “IT Systems & Helpdesk Manager” on the subject line.
Only shortlisted candidates will be contacted.
NB! This job is now closed. You can apply for other jobs by uploading your CV.
