IT Support /Technician

Recruiter:

Curiska

Job Ref:

3919862249

Date posted:

Friday, October 15, 2021

Location:

Cape Town, South Africa

Salary:

R15000 to R20000 monthly

SUMMARY:
-

POSITION INFO:

You will be working with our Customers to define and deliver PDM based solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
You will provide our Customers the highest quality technical support on queries relating to PDM and its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or â€˜one to oneâ€™ using collaborative Internet support services.
You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts.
You may also be asked to provide training, online, at our premises or on site. Training the customers on the use and administration ofÂ PDM products.
Any additional duties / tasks as required by your senior PDM specialist.

Requirements

You will possess a higher-level qualification, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field.
Experience in CAD,
Experience in a data management system
You will possess excellent communication skills, verbal and written and be a good listener.
Strong problem solving and analytical skills.
Basic- PC Hardware Concepts, Technology, and Installation
Basic - PC Troubleshooting
Capable of working independently and in a team.
Adhere to the companyâ€™s values.

Not mandatory but beneficial:

Experience in writing VB scripts
Strong knowledge of Microsoft SQL Server installation, configuring, administration.
SQL skills, including ability to write custom queries of medium complexity, in addition to moderate administration skills for SQL Server
Knowledge of multiple operating systems.
architectures and networks.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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