IT Support Technician

Recruiter:

Pro Worx

Job Ref:

1040930

Date posted:

Thursday, September 30, 2021

Location:

Johannesburg, South Africa

Salary:

Monthly salary and other allowances

SUMMARY:
Exciting contract opportunity of 3 to 5 years

POSITION INFO:

Responsibilities:

Provide computer users with the appropriate IT Technical Support.
Demonstrate a strong technical understanding of the hardware, software and systems being supported.
Install, configure and/or upgrade PC''s and laptops.
Troubleshoot and resolve issues with software or hardware either in the office or remotely.
Implement new technologies in the company with the aim of suitable digital transformation and to optimize performance.
Assist with installing telephones, printers, scanners, mobile/smart phones, wireless access points etc. related to all desktop infrastructure in the Organization in accordance with IT department standards.
Provide advice and technical guidance to all staff regarding their incidents or requests.
Maintain installed PCs, laptops, printers, scanners etc. with routine maintenance as required.
Remove and/or replace IT hardware from relevant staff/offices, as requested by your Manager.
Arrange for any Repairs of IT equipment to be collected, and received back from the repair company.

Identify, log and resolve technical problems with software applications or network systems.

Qualifications and Skills:

MCDST (Microsoft certified desktop support technician) will be an advantage.
MCSE (Microsoft Certified Solutions Expert) will be an advantage.
MCP (Microsoft Certified Professional) will be an advantage.
HDI – Desktop Support Technician Certifications.
Experience with Office 365 required.
A+ certification.
3 – 5 years’ experience in the IT technical field, with desktop support and problem solving experience.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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