IT Support Engineer

Location: CapeTown, South Africa
Salary: Monthly Salary
Recruiter: Progressive Edge
Job Ref: IT929
Summary: Join a company in the Medical field



Job Description

A large, growing, leading-edge provider of high-end services in the medical space, covering multiple sites in Cape Town and further afield, is looking to employ an IT engineer.

The role encompasses the day-to-day front-end support and maintenance of the Company’s significant IT infrastructure. It includes a high degree of end-user support, both face-to-face and remote. The role also includes installations of IT equipment, be it to replace, improve, expand, develop or to upgrade the Company’s infrastructure.

The position includes a supporting role in the administration of our core infrastructure systems and IT tools, including business applications, servers and LAN/WAN infrastructure running mission-critical systems.


The role is based in Cape Town and requires driving between branches around Cape Town on a frequent basis.

The role requires being on after-hours call on a rotational basis.


Qualifications, skills & experience:

  • Tertiary education in IT / computing or related subject plus relevant certifications
  • Minimum 5 years’ experience in supporting distributed IT systems in a Windows environment
  • Excellent communication skills, both verbal and written, covering a wide spectrum of stakeholders
  • Flexibility and reliability to work in a demanding environment and collaborate with other team members
  • Passion for customer service
  • Code B driver’s licence


IT knowledge and other skills preferred:

  • Windows desktop environment and ancillary equipment
  • Windows 2008 – 2016 server environment, incl. Active Directory and related services
  • Linux server environment
  • Server and NAS hardware
  • Virtualization Technologies (e.g.VMWare VSphere)
  • Basic MS-SQL server administration
  • LAN infrastructure
  • WAN infrastructure, including routing and firewalling
  • Office365 administration
  • Use of IT service tools
  • Experience in medical IT environment


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