IT Support Administrator

Recruiter:

Profession Hub

Job Ref:

3750185217

Date posted:

Friday, September 3, 2021

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Job Description
We are looking for a talented and multi-skilled IT Support Technician to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be willing to learn a lot of different technologies to assist the IT Team to support the various environments such as Windows Desktop and Server, Linux Server, Network and Security, and Virtualised Cloud-based and onsite infrastructures. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required.

Skills and Qualifications:

Minimum of A+ (Must have passed international exams)
Network+ or Security+ an advantage (Must have passed international exams)
2 – 3 years of hands-on working experience supporting local and remote Windows Desktop environments
Support experience with Virtual and Cloud environments advantageous e.g., VMWare ESX, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure
Must possess a very high level of attention to detail in his/her work
Good command of the English language both written and spoken
Must have reliable own transport
Must be willing to work long hours and after-hours/standby when required
Must be a team player

Duties and Responsibilities:

Provide IT Support for the Windows desktop and server environments of all remote offices.
Provide Network and Security support for local and remote offices
Assist the IT team with the SLAs for the ticketing system
Monitoring of the remote IT infrastructure to ensure optimal uptime
Regularly reviewing and updating IT processes, procedures, and documentation as required
Installation of various software at local and remote offices
Monitoring of the IT redundancy systems
Setting up and installation of Windows desktops locally and nationally
Making up of network patch cables and testing

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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