IT Support & Customer Service Technician

 

Recruiter:

Globevest Group

Job Ref:

VWSupport21012021

Date posted:

Thursday, January 21, 2021

Location:

Pretoria, South Africa

Salary:

TBC


SUMMARY:
IT Support & Customer Service Technician

POSITION INFO:

Job Description:

Support business objectives through maintaining operational readiness and IT Systems.

Main Duties & Responsibilities:

  • Service user faults – diagnose issue and resolve promptly.
  • General maintenance on computer systems.
  • Check application and security logs, managing disk space, ensure application updates are done when necessary.
  • Installation and upgrades of user systems.
  • Ensure that data migration for new machines upgrades or transfers are done timeously.
  • Other duties as assigned.

Educational Requirements:

  • Matric / Grade 12
  • A+ & N+
  • Other relevant diploma’s / certifications (Advantageous)

Experience and Skills Required:

  • 3 - 5 Years in an IT Support Environment
  • Experience in covering network, back end and front-end systems support.
  • Proficient with Microsoft Office Suite & Office 365
  • Ability to solve problems effectively.


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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