IT Supervisor - Germiston

 

Recruiter:

Interwaste

Job Ref:

IWH_Germ_IT

Date posted:

Monday, July 4, 2022

Location:

germiston, Gauteng, South Africa

Salary:

R 30,000.00


SUMMARY:
A leading waste management Company is seeking the services of a veteran IT Supervisor for its operations in Germiston.

JOB DESCRIPTION:

PURPOSE OF POSITION:

Directing the work of information technology personnel, setting priorities and coordinating their activities. Evaluating and verifying employee performances through performance evaluation techniques.

RESPONSIBILITES RELATING TO KEY PERFORMANCE AREA

  • Provide 2nd line remote desktop and server support,
  • First line Active Directory, O365 Exchange, Intune, and Azure administration
  • Troubleshoot any ad hoc IT issues
  • Monitor, manage and actively patch servers and workstations
  • Periodically review server logs for potential problems
  • Patch workstation clients and applications regularly
  • Adhere to IT framework and policies in accordance to Group standard
  • Support internal stakeholders and manage third party vendors
  • Understand the company''s business functions and improve IT processes
  • Support users on in-house developed and deployed applications
  • Participate and manage project rollouts
  • Ensure outsourced services are in-line with Service Level Agreement
  • Perform IT reviews and assessment of procedures and controls
  • Create and maintain documentation on IT manuals and procedures
  • Implement and manage new processes
  • Prepare regular and ad hoc systems reports
  • Ensure efficiency in responding to and fixing user problems.
  • General desktop support: Printing setups. Office and Application support
  • Creating users, resetting passwords, access levels, file interface validation, etc.) across all clients.
  • Remotely manage South African office IT operations and support end-users
  • Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage
  • Facilities: manage third party office maintenance
  • Team Resource mobilisation
  • Asset mobilisatiom
  • Networking and connecting computers within the same organisation to enhance communication
  • Provide networking and storage support.
  • Monthly Server maintenance
  • VOIP and Wi-Fi support and administration
  • Manage and oversee HR initiatives, including the recruitment, induction, development, and training of all staff according to business demands and relevant policies and procedures.
  • Motivate and give direction to all employees.
  • Ensure subordinates comply with IMS standards;
  • Ensure subordinates compliance with standards and resource controls
  • Team relationships and conflict resolution
  • Personal development and team development opportunities
  • Performance management through team supervision
 
KNOWLEDGE, SKILLS, ABILITIES & REQUIREMENTS
 
  • Working knowledge of desktop systems; Windows 10, Office 2016, Office 365,RDS Services and Citrix
  • Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP
  • Working knowledge of MS Azure, Azure Active Directory
  • Microsoft Server 2012, 2016 and 2022
  • Grade 12
  • Diploma/BTech/BSc/Qualification in Information Technology or any IT related tertiary qualification
  • International Certification a strong advantage (MCSE, A+, N+, CCNA, Security+, ITIL, Server+, Microsoft365, etc)
  • Vaild Drivers License

 

 

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