IT Service Manager Consultant (IVANTI Software Support)

SUMMARY:
IT Service Manager Consultant (IVANTI Software Support) - Cape Town / JHB

POSITION INFO:

IT Service Manager Consultant (IVANTI Software Support) – Cape Town / JHB

R20 000 – R25 000 Per Month Negotiable based on Qualification and Experience

MAIN JOB PURPOSE:

To effectively deliver consulting services to The Company’s Clients by analysing, documenting, installing, configuring and integrating IVANTI software products / solutions.

One would describe you as having excellent technical / solution design and architecture skills together with possessing excellent communication, problem-solving, planning and organisational skills.  You are decisive with the ability to work well within a team as well as to provide technical coaching and mentorship.

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in Commerce OR BSC in Computer Science or Relevant Experience
• 3-5 years industry related experience gained with at least 6-12 months+ Ivanti software experience gained
• Business Analysis and facilitation skills or experience gained
• Project Management exposure gained
• 6-12+ Months Ivanti Administration, Invanti Integration and Invanti Xtraction experience gained
• Exposure to Frontrange ITSM, SQL, HTML, XML
• Java Scripting (Advantageous)

KEY PERFORMANCE AREAS:

• · Deliver quality consulting services to the Client.
• · Design and configure solutions that maximise the client’s software investment and reducing waste accordingly
• · Enhance the Client’s working relationship to build longer relationship.
• · Develop/Configure custom software solutions as required through scripting and software configuration (POC)
• · Support the development and growth of the services delivered by the Company
• · Translation of new customers into contracts (Convert leads into approved quotes)
• · Provide Demos on Ivanti Suite of products
• · Provide input into Project Task estimation and effort
• Delivery of consulting services to install, configure, and integrate software products from Ivanti
• Prepare technical documentation as specified in customer contracts and as internally required
• Support sales of software and services through demonstrations, proof of concepts and customer presentations
• Deliver projects on customer premise or remotely as required.
• Documenting processes and application instructions
• Provide value-based assessments and workshops to help the customer maximize business results from their Ivanti software
• Proficiency at improving work methods and procedures (Quality Output)

Please email CV’s to Nicole Spamers:

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