he Sales Representative is responsible for Sales and Business Development. This includes client management, administration and any ad hoc duties requested by the Sales Manager or any other person in a senior position.
ROLES AND RESPONSIBILITIES • Sales - Identify potential Clients and projects as well as follow up on new leads and referrals - Conduct site surveys - Create new business opportunities for the Company by presenting and selling products and services to new and existing Clients - Ongoing Client communication regarding new product and service opportunities, special developments, information or feedback - Meet monthly and quarterly sales targets set by Management • Client Management - Manage and develop existing Key Accounts through quality checks and other follow-ups - Identify and resolving Client concerns and or queries - Maintain a professional relationship with the Clients by delivering and adhering to their requirements as well as offering customer support both during and after the project has been completed - Manage the quality and consistency of product and service delivery - Manage the progress of the projects • Administration - Prepare sales presentations, proposals, tenders and contracts - Prepare status reports including sales forecasts, information on activity, closings, follow-ups, and adherence to goals - Prepare feedback reports for Management meetings - Prepare paperwork to activate and maintain contract services - Develop and maintain the customer base in order to meet all sales forecasts and budgets • Health, Safety, Quality and Environmental Responsibilities - Report any deviations that could lead to an accident - Participate in Safety Training to improve safety standards - Report incidents and accidents before the end of a shift - Adhere to the Company''s Health and Safety policy and procedure - Look after your own safety and that of other employees - Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements. - Manage and perform all internal processes, especially those that affect the quality of the Organization''s products. - Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management. - Keep up standards and regulations with respect to Products and Services • Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior
OB REQUIREMENTS • Minimum of Grade 12 or equivalent • Minimum of 5 years sales or Key Account management experience • Minimum of 3 years’ sales experience in the IT or Network Infrastructure industries • A relevant degree / diploma will be an advantage • Must have Industry related knowledge • Must be proficient in MS Office and MS Projects • Experience with budgeting and basic finances • Excellent negotiating skills • Extensive experience with Customer Service • Excellent verbal and written communication skills in English and Afrikaans • Must have a valid driver’s licence and own vehicle • Must comply with the Company’s policies and procedures
