IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

 

Recruiter:

West Coast Personnel

Job Ref:

TEAD0304-1

Date posted:

Friday, March 4, 2022

Location:

paarl, Western Cape, South Africa

Salary:

R200,000 - R250,000 PER ANNUM


SUMMARY:
IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

JOB DESCRIPTION:

IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

 

 

A national client has a position available for an onsite IT support Engineer in the Paarl area of the Western Cape.

 

 

The position available is for an IT Mid-Level support engineer with at least 3 years’ experience in an IT Desktop User support environment. At least 1 year’s network and Server infrastructure troubleshooting and support experience needed.

 

 

Duties & Responsibilities:

  • Dedicated Onsite user support for customer based in Paarl
  • Setup of New users on a domain network
  • Setting up of new User Hardware and installation of software
  • Troubleshooting PC/ Notebook problems
  • Configuration of new accounts and setup on users’ machines
  • Active Directory maintenance, i.e., user password reset etc.
  • Office 365 User creation Setup, support and maintenance
  • Liaising with other support staff and 3rd party providers for problem solving on client infrastructure
  • Backup maintenance
  • Set-up and maintenance of network infrastructure
  • Server Infrastructure basic setup and maintenance
  • Configuration of network routers, switches
  • Cisco Meraki experience beneficial
  • Configuring of wi-fi and cable networks/switches
  • Server Troubleshooting and maintenance
  • Familiar with Microsoft Server 2019
  • VM''''s and Hyper-V
  • Proficient in Ticket management and helpdesk functionality

 

 

Desired Skills & Experience:

  • Experience with remote support applications and techniques (e.g., VPN, RDP).
  • Working knowledge of Active Directory administration: creating user accounts, resetting passwords, disabling and deleting users.
  • Experience with server maintenance and health checks on Windows Server.
  • Experience with the configuration and administration of Office 365.
  • Experience with logging and following up calls with external suppliers and service providers.
  • Excellent knowledge of hardware components and hardware troubleshooting procedures (desktop and server).
  • Excellent knowledge of Microsoft desktop operating systems and desktop software.
  • Good knowledge of server software and systems.
  • Experience with configuring routers and wireless access points.
  • A minimum of three years desktop support experience.
  • At least three years User support and maintenance experience
  • Excellent Communication Skills, Good time Management skills and reliable transport
  • Experience with Microsoft Azure, Hyper-V, VM''''s preferable
  • Excellent written and Verbal communication skills
  • Experience with setup and management of Office 365
  • Able to communicate and work with senior client contacts
  • Good time management skills, and able to perform well under pressure
  • Valid SA Driver''''s license

 

 

Email

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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