IT Manager: Technical (Online Web / Mobile App)

SUMMARY:

We have an exciting opportunity that has become available for an esteemed retail company based in Cape Town. We are seeking an experienced IT Manager to partner the business unit and effectively lead a diverse team that will provide and maintain solutions and systems that deliver business capabilities to produce measurable business value and competitive advantage. 

POSITION INFO:

Job description

• Manage central and decentralized applications within own business unit (including technology management, maintenance and upgrades)

• Identify IT and related business risks (Including resourcing) across areas of responsibility and develop strategies for risk management and mitigation in accordance to IT Governance
• Ensure Adherence to IT Policy, Procedures and Policies
• Ensure E-commerce Application stability and scale requirements

• Partner with business to define the IT- BU roadmap and drive delivery of that roadmap

• Build and nurture effective relationships with business counterparts and suppliers and own the relationship with the business unit - actively manage the relationship and expectations to ensure customer satisfaction
• Assure service delivery within business unit:

• Ensure that business service requirements are defined and actively managed
• Act as an escalation point for any application service issues within business unit

• Provide optimal end-to-end IT solutions to meet business requirements and enable new business capabilities for the business unit:

• Work in an integrated way with the Technology, Quality Assurance and Service competencies to provide optimal solutions to meet business requirements and enable new business capabilities.
• Identify and analyse business requirements for their IT impact (including benchmarking, feasibility and assessment) and provide input into the prioritization process
• Partner with IT Manager : Technical (Online Architecture/Solutions) to deliver to solutions to business
• Lead a diverse, cross functional, (direct/ virtual) team to effectively deliver strategy and operating plans within time and on budget
• Create a culture of continuous improvement (root cause analysis, trend analysis, capacity and performance)
• Manage developer outputs across digital channels (Online Web/Mobile App)

• Lead a diverse, cross functional, (direct/ virtual) team to effectively deliver strategy and operating plans within time and on budget

• Create a culture of continuous improvement (root cause analysis, trend analysis, capacity and performance)
• Manage developer outputs across digital channels (Online Web/Mobile App)

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