IT Infrastructure & Field Technician

SUMMARY:
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POSITION INFO:

Aspire Recruiting is currently partnering with a prominent industrial manufacturing enterprise to source a highly skilled and resilient IT Infrastructure & Field Technician. This critical role is dedicated to deploying, configuring, and maintaining essential hardware, networking, and electronic surveillance systems across the organisation. If you possess hands-on technical expertise in fibre optics, LAN/WAN networks, and CCTV, and are accustomed to operating within a dynamic, 24/7 manufacturing environment, this placement offers an exceptional technical career opportunity.

Core Responsibilities:

• Hardware Deployment & User Support: Expertly install, configure, and position essential IT equipment, including routers, desktop workstations, laptops, tablets, and multimedia projectors. You will also provide clear verbal and written operational guidance to end-users post-installation, while ensuring all technical activities strictly adhere to data privacy regulations (POPIA).
• Network Integration: Drive the installation and configuration of complex LAN/WAN network cabling and hardware components, ensuring all network installations align with strict industry parameters, including MOLEX standards.
• Surveillance (CCTV) Operations: Manage the comprehensive lifecycle of onsite CCTV systems, encompassing initial cable routing, electrical connections, technical parameter setup, and ongoing preventative maintenance and fault resolution.
• Fibre Optic Implementation: Perform advanced fibre optic splicing (single and multi-mode), prepare mechanical connectors, and modify or construct fibre installation equipment while diagnosing technical anomalies. Ensure effective cable removal and multi-cable transits.
• Advanced Fault Diagnostics: Conduct systematic testing and rapid fault-finding on diverse technical installations, ensuring all hardware, network, and fibre issues are accurately logged via ticketing systems and promptly resolved.
• Operational & Safety Compliance: Maintain meticulous equipment stock levels and provide critical after-hours, on-call support to ensure continuous 24/7 onsite service delivery. You will strictly adhere to Occupational Health and Safety (OHS) guidelines, utilise correct Personal Protective Equipment (PPE), and maintain pristine work environments through "clean as you go" practices.

Requirements & Qualifications:

• A valid Grade 12 (National Senior Certificate) or a formally recognised NQF Level 4 equivalent is strictly required.
•  A minimum of 3 years of proven operational experience within an active IT environment.
• At least 2 years of dedicated, hands-on exposure executing IT hardware deployment, Network Infrastructure routing, CCTV implementation, and Fibre Optic installations.
• Applicants must possess a valid South African driver’s licence accompanied by personal, reliable transport for required field travel.

Key Competencies:

• High technical aptitude with proven manual dexterity and the demonstrated ability to safely operate power tools and advanced splicing equipment.
• Medically fit and physically capable of performing complex installations, including the ability to safely work at heights within an industrial manufacturing setting.
• Advanced analytical problem-solving and independent decision-making capabilities to diagnose and resolve technical network issues rapidly.
• Exceptional time management skills with a resilient ability to cope under pressure in high-stakes operational environments.