IT Helpdesk Support Clerk

 

Recruiter:

Sydsen

Job Ref:

JHB003167/DT

Date posted:

Wednesday, September 14, 2022

Location:

Centurion, South Africa

Salary:

R 9000


SUMMARY:
IT Helpdesk Support Clerk - Pretoria - Gauteng

JOB DESCRIPTION:

The Helpdesk Support Clerk assists staff and provides basic application assistance of software and/or hardware support.

Description of Position
  • First line telephonic support to technicians
  • Log all calls on the call tracking system
  • Ensure all calls remain within the SLA of the company
  • Escalating unresolved issues
  • Continually upskill own knowledge of support products and solutions

Knowledge and Skills
  • Must have good communication skills with the ability to communicate at all levels
  • Must be able to work within a team and have excellent customer service experience.
  • Must have excellent working knowledge of MS Windows and Call logging system knowledge advantageous 
  • Must be able to troubleshoot hardware components and software incidents via the phone

Qualifications Required
  • Grade 12
  • IT qualification (A+ /N+ or a combination thereof) advantageous 

APPLY NOW!

Visit our Website for more opportunities:  />
FOLLOW OUR PAGE ON FACEBOOK, INSTAGRAM, AND LINKEDIN

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

2x L1 IT Engineers
Location: Johannesburg
Salary: R19 000
An exciting opportunity exists for a skilled it support Engineer (Tier 1-2) to join a dynamic international organisation supporting operations across Australia, New Zealand, and Singapore.
7 days ago


Senior IT Technician
Location: Springs
Salary:
Meat Processing Plant is looking for a highly capable, hands-on Senior it Technician / Systems Coordinator to join our team. This is not a typical desktop support role. We are looking for a dynamic individual who can take ownership of the it environment across both our abattoir and farming operations and become a key operational and technical resource within the business reporting to the CIO. Must...
13 days ago


IT Specialist
Location: Springs
Salary:
Senior it Technician / Systems Coordinator Springs Abattoir, GautengIndustry: Meat Processing / Agriculture / Manufacturing  Meat Processing Plant is looking for a highly capable, hands-on Senior it Technician / Systems Coordinator to join our team. This is not a typical desktop support role. We are looking for a dynamic individual who can take ownership of the it environment across both...
33 days ago


Senior IT Technician / Systems Coordinator
Location: Delmas
Salary:
36 days ago


Information Technology (IT) Officer / IT Support Specialist
Location: Springs
Salary:
40 days ago


IT Support Intern
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace ...
41 days ago


IT Technician (End User Support)
Location: Pretoria
Salary: Based on experience
it Technician (End User support)
67 days ago


Senior Manager: Business & Technical Services
Location: Midrand
Salary:
76 days ago


Senior IT Support Technician
Location: Johannesburg
Salary: Market-related
This role is responsible for delivering advanced technical support, handling escalated helpdesk queries, and mentoring junior technicians.
76 days ago


2nd Line Technical Support Engineer
Location: Johannesburg
Salary: market related
This role exists to take ownership of escalated support requests and perform advanced diagnostics to ensure high levels of customer satisfaction.
85 days ago


Create a free job alert for IT Helpdesk Support Clerk in Centurion

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions