IT Helpdesk Support Clerk

Recruiter:

Sydsen

Job Ref:

JHB003167/DT

Date posted:

Wednesday, September 14, 2022

Location:

Centurion, South Africa

Salary:

R 9000

SUMMARY:
IT Helpdesk Support Clerk - Pretoria - Gauteng

JOB DESCRIPTION:

The Helpdesk Support Clerk assists staff and provides basic application assistance of software and/or hardware support.

Description of Position

First line telephonic support to technicians
Log all calls on the call tracking system
Ensure all calls remain within the SLA of the company
Escalating unresolved issues
Continually upskill own knowledge of support products and solutions

Knowledge and Skills

Must have good communication skills with the ability to communicate at all levels
Must be able to work within a team and have excellent customer service experience.
Must have excellent working knowledge of MS Windows and Call logging system knowledge advantageous
Must be able to troubleshoot hardware components and software incidents via the phone

Qualifications Required

Grade 12
IT qualification (A+ /N+ or a combination thereof) advantageous

APPLY NOW!

Visit our Website for more opportunities: />
FOLLOW OUR PAGE ON FACEBOOK, INSTAGRAM, AND LINKEDIN

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT Helpdesk Support
Location: Johannesburg
Salary:
36 days ago

IT Helpdesk Agent - Pretoria
Location: Pretoria
Salary:
40 days ago

IT Technical Support Officer Intern
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace oppor...
2 days ago

IT Support (Regional)
Location: Pretoria
Salary:
11 days ago

Technical Support Specialist (Level 2)
Location: Pretoria
Salary: R18 000 - R23 000 per month
A 1s & 2nd level software, hardware and Networking support role. Office based in Pretoria East (Murrayfield) for a company in the ICT & Infrastructure Sector.
4 days ago

Network Administrator
Location: Sandton
Salary: 63951
A client of ours within the non- profit organisation sector is looking for a passionate and experienced Network Administrator to join their team.
17 days ago

IT Systems Analyst
Location: Silverton
Salary:
25 days ago

Project Manager
Location: Johannesburg
Salary:
Exciting opportunity for a Project Manager to join a global leader in digital communication and retail marketing solutions, based in Fourways, Gauteng.
26 days ago

Head of IT
Location: Johannesburg
Salary:
Job Title: Head of itDepartment: Information TechnologyReports To: Chief Information Officer (CIO) / Chief Technology Officer (CTO)Job Purpose:The Head of it is responsible for overseeing the organization's information technology systems, infrastructure, and operations. This role will lead the it team, manage it projects, and ensure the alignment of it services with business needs. The Head of it ...
33 days ago

Software Support Technician
Location: Centurion
Salary:
Company based in Centurion Gauteng is looking for an (SigmaNEST) Software support Technician to join their team.As part of the technical support staff, the software support technician will work on our SigmaNEST software to identify issues, assist with customers queries and implement solutions as needed. The ideal candidate will have the ability to learn quickly and need to be able to manage t...
37 days ago

IT Helpdesk Support Clerk

Similar jobs you might be interested in:

Create a free job alert for IT Helpdesk Support Clerk in Centurion

Jobseekers

Recruiter

General