IT Desktop Support Technician

SUMMARY:
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POSITION INFO:

Purpose of the job

To ensure all IT Network and communication systems and equipment are administrated and monitored to maintain company''s workflow and keeps its lines of communication open. Responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers, such as servers and other server room equipment.

Job requirements

• Grade 12 Certificate with subjects Mathematics & Computer Science
• Advanced knowledge of Windows (All OS versions) & MS Office (Home/Business/365)
• 2 Years’ experience in similar role
• 2+ years’ experience in IT systems support includes the following:
  • Configuration, setup, maintenance and troubleshooting of computer systems (Hardware and Software)
  • TCP/IP networking
  • LAN Support
  • TCP/IP networking
  • Basic server support (Active Directory, DNS, DHCP)
  • VoIP Technology
  • Wireless network
• Code B (or higher) Valid Driver’s licence
• Own transport essential

Job Description

SERVER ADMINISTRATOR IT ADMIN FUNCTIONS

• General IT Administration
• Keep records of all work-related matter
• Keep cost within the allocated budget
• Administer and maintain an IT fault reporting system
• Network Support
• IP CCTV System Support
• Printer support
• General PABX Support
• New set-up and move of Users workstations
• Hardware Inspections
• IT Asset list maintenance
• Back ups
• Anti-Virus
• Disk space management
• Email/web hosting
• All IT admin related to stock-take
• Troubleshooting with VOIP Phones
• Responding to desktop support quires
• Report on all notable incidents and communications
• Need to have Import permit requirement knowledge
• Able to draw out the SOP for different shipment and cases handling

NB! This job is now closed. You can apply for other jobs by uploading your CV.