IT Desktop Analyst

SUMMARY:
IT Desktop Support Analyst with Minimum 3 years’ 2nd Line Support experience, IT related qualification and experience in a Fast pace, pressurized environment, required for a company based in Boksburg.

POSITION INFO:

IT Desktop Analyst with Minimum 3 years’ 2^nd Line Support experience, IT related qualification and experience in a Fast pace, pressurized environment, required for a company based in Boksburg.

Minimum requirements

• Grade 12 with IT qualification essential
• Minimum 3 years’ experience in a fast pace, highly pressurized environment required
• 2^nd Line Network, hardware and software experience essential
• Valid Driver’s license required

Responsibilities:

• Desktop Support – 2^nd Line support to all group branches and offices re hardware, software and network requirements
• Enforce system operating procedures for User Desktop System
• Perform weekly and monthly procedures, re Patch Management, Virus Scans, Event Logs, etc
• Remote support to all employees and arrange transport for IT Hardware to various sites
• Assist with connectivity requirements
• Support all desktop software and hardware, including rebuilds corrective action in case of hardware/software failure for all desktops
• IT Training – conduct It policy training to all stakeholders
• IT Hardware – Set up new computers, cell phones and devised, rebuild old computers and maintain all printers
• IT Assets – Correct disposal of assets, report on all waste disposal, assist in creation of IT Compliance documents
• IT Procurement – assist in procurement, quotations from suppliers, sign off all required documents, ensure all equipment accounted for at all times
• IT Projects – documentation, time management, scope and budget, assist in implementation
• IT Compliance – Endpoint security, ensure operating systems are updated and monthly reports

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Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful

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