IT Applications Support Consultant

Recruiter:

Selhurst Recruitment Consulting

Job Ref:

LS2007

Date posted:

Monday, January 10, 2022

Location:

Johannesburg, South Africa

Salary:

Market related salary package

SUMMARY:
Career move for an IT professional wanting international experience

JOB DESCRIPTION:

German based company that specializes in logistics software has an opportunity for someone to join their international customer service team.

Responsibilities:

Competent and friendly customer support for our transport management software application CarLo via the phone, by e-mail and via remote maintenance sessions.

Identification and analysis of technical problems and malfunctions as well as finding solutions.

Documentation of customer requests and solutions in the ticket system.

Installation of our software products at customer site.

Configuration of our software solutions according to our customer needs.

Providing customer training on site on how to use the software.

As a member of our external service team you will receive an additional performance bonus based on yearly agreed upon targets.

Profile

Completed bachelor’s degree in computer science.

Experience in customer IT support and/or IT service desk, preferably for a logistics software application.

Training experience for end-users (essential).

Strong IT knowledge and knowledge of the logistics sector.

Knowledge of SQL databases (essential).

Excellent English language skills.

Valid driver’s licence (code 8).

Problems solving, quick thinking, customer focused.

Willingness to travel.

Great work ethic and fast learner.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT Applications System Developer
Location: Johannesburg
Salary: 80000 Monthly
Our Client who is in the couriers services sector is looking for a it Application System Developer to assess and revamp current application offerings
15 days ago

IT Applications Executive
Location: Johannesburg
Salary: R1,7m CTC neg
it Executive
36 days ago

Payments Administator
Location: Johannesburg
Salary:
Today

Remuneration & Information System Specialist
Location: Johannesburg
Salary:
Today

Senior Systems Administrator
Location: Johannesburg
Salary: Monthly
The Senior System Administrator will be responsible for maintaining the stability, security, and efficiency of our companys it infrastructure. This position demands extensive technical expertise in Linux and Windows system administration, networking, as well as proficiency in managing hypervisors like VMware, Hyper-V, and Proxmox. Experience in managing Azure cloud environments is also required.
1 day ago

Field Service Engineer
Location: Midrand
Salary:
PURPOSE: Effective Desk top support and management of incidents including other it requirements and projects.
1 day ago

Generative AI Data Scientist – Johannesburg – R500k up to R700k per annum
Location: Johannesburg
Salary: 700000
Generative AI Data Scientist – Johannesburg – R500k up to R700k per annum
2 days ago

Digital Analytics
Location: Midrand
Salary:
Our client in the the telecommunications sector is seeking a professional Digital Analytics on a 6 months contract duration.
3 days ago

Java Developer
Location: Johannesburg
Salary: 600 Hourly
12 Month contract role for Senior Java Developer with top tier company in the banking / financial services sector. Strong Back End and Front End Development skills with solid development experience.
3 days ago

Specialist Developer: Information Technology
Location: Pretoria
Salary: Negotiable
A dynamic and forward-thinking organisation is looking for a Specialist Developer: Information Technology to join their skilled team.
3 days ago

IT Applications Support Consultant

Similar jobs you might be interested in:

Create a free job alert for IT Applications Support Consultant in Johannesburg

Jobseekers

Recruiter

General