SUMMARY:
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POSITION INFO:
IMPORTS ADMINISTRATOR / EAST LONDON - Our client is looking for an experienced Imports Administrator to manage the imports from overseas suppliers. The successful Candidate will be responsible for Processing of shipments for all air freight and ocean freight imports. Compile estimates timorously. Provide support in terms of administration and arrange all freight forwarding.
KNOWLEDGE & EXPERIENCE
Must have a matric certificate
Minimum 3 – 5 years ocean freight imports experience
Very good understanding of customs procedures
Knowledge of all transport modes – Air, Ocean & Road
Strong Administration skills
Sound knowledge of Incoterms 2010
Minimum 2 years’ experience in Freight Forwarding & Clearing
More than 3 years’ experience in Air Imports environment
Knowledge of Cargo Wise
SKILLS
Communication skills
Ability to work under pressure
Ability to work unsupervised
Maintain and build strong client relations
Attention to detail
Quality focused
Build Customer loyalty
Contribute to Team success
Adaptable
Reliable and Trustworthy
Continuous learning and Quality training
PRINCIPAL ACCOUNTABILITIES
Customer Service
Timely and regular updates to Customer Services and or clients
Ensure all e-mails are answered within 4 hours and all urgent e-mails are actioned before close of business day
Communicate honestly and professionally with all internal and external clients
Any shipment that deviates from the routine (process flow) must be escalated to the Supervisor/Manager and if required to the Customer Service individual.
FINANCIAL
Ensure timely and correct payment of charges to shipping lines and service providers
Ensure invoice is done in line with clients agreed tariff and requirements
Ensure invoice is done before cargo is delivered
Scan copies of all invoice and supporting documents to client services and copy to EDOCS
Ensure P&L is printed and verified correct by signing off each one and placing it on the associated file
Ensure WIPS and accruals are checked on invoicing and file status changed to CMP
Load payments to third parties
After checking that freight charges are correctly shown on billing do auto-rating
Check that Duty/VAT and entire invoice is correct, then post and print invoice
Check for WIPS and Accruals on “Profit and Loss†tab
Ensure all WIPS and Accruals are done in the right time frame to avoid movement losses
PROCESS
Quality checks all documents received to verify all is compliant and is in order to proceed
Ensure timely process of cargo dues
Ensure timely and correct receipt of delivery release orders
Ensure CTO is processed timely
Notify the Warehouse at least 24 hours prior to the delivery of cargo to the facility
Ensure all milestones are completed in CargoWise as to have accurate information available.
SUPPLIER
Quality checks all documents received to verify all is compliant and is in order to proceed
Ensure timely and correct instructions given to shipping lines, transporters and third-party suppliers
Ensure containers /cargo is moved without delay
Ensure POD is received within 48 hours of delivery
ESTIMATES / SALES SUPPORT
Compile estimates according to client & agent requirements for all transport modes both imports and exports
Request landslide & freight charges from agents and service providers worldwide
Ensure that the estimate charges correspond to client rates in CargoWise and Forwarding instructions
Quality check estimate on a continuous basis
Knowledge of Port Charges
Forward estimate to the relevant sales or client services representative to quality check and forward to the client
Negotiation of rates with 3rd parties
In cases where rates are not on file, application is made to the relevant agent or third-party supplier for the necessary costs
QUERY HANDLING
Attend to any estimate or rate queries
Communicate any queries and amendments to all parties involved
AIR/SEA FREIGHT OPERATIONS
Communicate with origin agents where required with regards to incoming shipments
Receive Pre-alert for incoming shipments
Ensure that files are registered as soon as possible after receiving the pre-alert
Track shipments with carriers
Manage the submission of customs entries for arriving shipments
Attend to any customs query documents or stops as to facilitate a speedy release of cargo
Updating/accrue of carrier and 3rd party charges on CargoWise
Invoice shipment within required metric
Ensure all costs and sales are accrued within the correct month and no loss being made
Submit pro-forma claims to the airlines/agents on cargo received damaged /short
Finalize queries on files
Arrange for delivery notes to be sent to transport/warehouse team once cargo is customs cleared
Arrange for correct documentation to be submitted for all stopped cargo
Check on the floor report to ensure all cargo has been dispatched as needed
Check clients account status before cargo is released to ensure CBO funds are received before dispatch
Salary - Market Related
Application Process:
To apply for the above-mentioned position, please e-mail your CV, Matric Certificate/qualifications & recent head & shoulder photo to: Solutions@workafrica.co.za, using Job Title "Imports Administrator" as a reference in your application. Online applications will receive preference.
If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful
NB! This job is now closed. You can apply for other jobs by uploading your CV.
