ICT Support Engineer - JHB - equity requirement

Maintain business applications to support Innovation in alignment with the IT strategy.

Provide input and implement plans regarding Bidvest Prestige’s Application Architecture Strategy
Emphasis on Innovative solutions to increase operational efficiency specifically around Mobility and the implementation thereof
Maintain applications to support operational and mobility requirements of Prestige contracts
Remediation of system failures, logging all failures, documenting work procedures and system configuration.
Installation, administration, and configuration of business applications
Maintain system backups and recovery
Ensure that Bidvest Prestige software complies to licensing agreements
Providing telephonic, remote, and onsite IT support at a 2nd line level as well as user training where required
Determining software and hardware requirements to provide solutions to problems
Ensuring efficient use of applications and equipment
Ensuring company policies & procedures are adhered to
Liaise with 3rd party vendors to resolve escalated incidents, problems, and queries
Ability to communicate technical information at all levels

Formal Qualification in information Technology and/or relevant experience and successful track record

Minimum of 3 years IT operations experience, preferably within the service industry and Microsoft environment.

SQL, Microsoft DevOps, Power Apps and Flow Certification, C-Sharp Preferred

O365 MS Word, MS Excel, MS PowerPoint & MS Outlook

Salary - up to R400kpa

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