ICT Service Delivery Coordinator

Recruiter:

HR Genie

Job Ref:

Pietermaritz

Date posted:

Friday, October 8, 2021

Location:

Pietermaritzburg, South Africa

Salary:

R0 per hour

SUMMARY:
To provide service delivery and support to Doctors and referring physicians To manage and mitigat

POSITION INFO:

To provide service delivery and support to Doctors and referring physicians

To manage and mitigate ICT and Infrastructure risks within the Hospital

To maintain continuous improvement within the ICT and Infrastructure environment within the Hospital

Develop and maintain ICT support procedures for the Hospital

To maintain stakeholder relations and client service within ICT and Infrastructure Department

To monitor and control ICT assets within the Hospital

REQUIRED JOB SKILLS AND KNOWLEDGE PROFICIENCY (B / I / A)*

IMPORTANCE (E / D)**

• ICT functions and business processes (full ICT technical landscape – infrastructure, applications, support, business intelligence etc.)

I D

• Networks , servers and systems I D • ITIL Standards or Equivalent I D • Training and support A E • Stakeholder engagement A E • Change management principles I E • Project Management principles B E • Negotiation Skills I E • Interpersonal Skills (A) A E • Financial Skills

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