SUMMARY: To provide all day to day Serve Infrastructure Support and Management as specified according to ICT Policies and Procedures
POSITION INFO:
Purpose of the Job
To provide all day to day Serve Infrastructure Support and Management as specified according to ICT Policies and Procedures
Qualifications & Experience Required (minimum)
Grade 12
MCSE (Microsoft Certified Systems Engineer) or equivalent
A+ course and knowledge of Microsoft Operating Systems
Skills and Experience
At least 5years in an IT environment providing computer support
Sound knowledge / skill in office 365 & Exchange
Cloud Architecture
Ideal Requirements (Same as minimum plus the following)
National Diploma IT
B-Tech in IT/Information Systems
Skills & Experience
Computer literate on maintenance systems DCS, Microsoft Suites, SQL, Exchange, Active Directory, IIS SCCM, Scom, Proxy, Sharepoint Admin
VMware Standard
Commvault backup and archiving
5 years experience as an ICT Server Administrator
Experience in a chemical manufacturing environment
Key Result Areas
Ensure effective server maintenance and support
Ensure effective security maintenance and support
Ensure effective user support and helpdesk function
Keep users informed of progress on problem solving
Identify items for scraping as and when required
Ensure the necessary documents are handed to the Superintendent for approval from the scraping committee as per the scraping procedures
Management of the server room
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