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Overall Management: Oversee the day-to-day operations of the boutique hotel, ensuring smooth and efficient functioning across all departments.
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F&B Management: Lead the F&B department, including restaurant and bar operations, menu planning, inventory management, and guest satisfaction.
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Staff Management: Recruit, train, and supervise hotel staff, ensuring high levels of customer service and guest satisfaction.
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Financial Management: Develop and manage the hotel budget, monitor financial performance, and implement cost-control measures to maximize profitability.
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Sales and Marketing: Develop and implement sales and marketing strategies to attract guests and increase revenue.
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Guest Relations: Maintain excellent guest relations by addressing guest concerns and ensuring exceptional service standards are upheld.
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Compliance: Ensure compliance with all health, safety, and licensing regulations, as well as company policies and procedures.
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Property Maintenance: Oversee maintenance and cleanliness of the property, ensuring it meets quality standards and guest expectations.
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Community Engagement: Build positive relationships within the local community and participate in community events and initiatives.