Helpdesk (Junior) - CAPE TOWN - MARKET RELATED

Recruiter:

West Coast Personnel

Job Ref:

TEAD04112022-7

Date posted:

Friday, November 4, 2022

Location:

CapeTown, South Africa

Salary:

MARKET RELATED

SUMMARY:
Helpdesk (Junior) - CAPE TOWN - MARKET RELATED

JOB DESCRIPTION:

Helpdesk (Junior) - CAPE TOWN - MARKET RELATED

1-2 years of experience

Respond to queries in person and via telephone, email or Skype from French and English customers.

· Resolve problem in person, via remote methods or by advising staff on appropriate actions in a timely manner.

· Escalation of issues to Super Users or developers when applicable

· Document resolutions for future reference

· Daily checks that servers and databases are up to date.

· Maintain confidentiality with regards to the information being processed, stored or accessed by users whilst supporting them.

· Ad-hoc duties as assigned by the IT Operations Manager.

Should you be interested email me for more details. Or Email your CV, notice period, current salary and salary requirements to

Your CV must include a photo, your residential address, DOB, notice period, current/last salary, and mode of transport.

If I do not get back to you within 2 weeks, your application for this vacancy was unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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