Head Waiter

 

Recruiter:

MECS Africa

Job Ref:

JHB008868/LM

Date posted:

Tuesday, August 31, 2021

Location:

Saudi Arabia, United Arab Emirates


SUMMARY:
An amazing 2-month contract exists for 20 head waiters to join a world class entertainment event in the Kingdom of Saudi Arabia.

POSITION INFO:
Head Waiter Job Description
The Banquet Headwaiter performs all tasks associated with Control stocks , manage his team ,ensure quality service standard , monitor food and beverage service standard and quality are met all the time , guarantee guest satisfaction, do necessary reports and required admin. Paper -work where banquet food service activities are performed. He / She is responsible for the prompt, courteous, smooth, and efficient service of food and beverage to guests during banquet and outdoor functions.
Requirements: (YOU need to meet all these requirements and have proof prior to applying)

  • Must be available to fly out to Riyadh by 5 October 2021
  • Must have a valid passport
  • Must be willing to work from 17 October to 12 December 2021
  • Must be fully vaccinated (Covid19)
Head-Waiter Qualifications / Skills:
  • Verbal Communication
  • Energy Level
  • Teamwork
  • Resolving Conflict
  • Thoroughness
  • Professionalism
  • General Math Skills
  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Experience in Food & Beverage department and/or industry
  • Knowledge of Food Hygiene Regulations
  • multi-tasker and quick decision maker
Essential duties and responsibilities
  • provide great customer service while performing their regular waiter duties,
  • Assist in ensuring that each event are on time as per the banquet event course.
  • Check Coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
  • Make required adjustments as needed and relay that information to the appropriate personnel.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
  • Greet all guests and owners warmly with an appropriate greeting.
  • Have a good understanding and able to communicate products and service related query to guests when asked.
  • Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
  • Good knowledge of the rules of Banquet Beverage Control and service.
  • Replenish buffet items to ensure consistency and freshness in presentation.
  • Respond to guest requests in a friendly, timely, and efficient manner.
  • Respond to and try to full fill any special banquet event arrangements.
  • Ensure there is proper back up in the event that any equipment is not properly functioning.
  • Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
  • Pass any information that is needed to the next staff member on duty.
  • Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
  • Adhere to grooming and appearance standards consistently.
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
  • Warmth and graciousness with the ability to function in a busy environment. Create stellar guest experiences and flexible availability to work on nights and weekends.
EDUCATION:
 
Diploma in Hotel Management or equivalent, computer basics and experience in working with Point of sales software, banqueting software or billing software.
 
EXPERIENCE:
 
Minimum two years’ experience in Banquet and catering  with excellent oral and written communication skills.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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