HR Practitioner - Talent

Purpose of the role

• Accountable for the end-to-end recruitment, performance management, recognition, IR and Health and Safety processes.
• Support the implementation of smart people management practices, enabling employee engagement and supporting organisational health.
• Responsible to serve as a trusted partner on all people related matters to both employees and managers.

Role Description:

Recruitment

• Manage the recruitment process in line with the company’s resourcing requirements and recruitment policy, with a key focus on attaining exceptional talent.
• Provide best practice input on staffing requirements.
• Actively promote the client as an Employer of choice to prospective candidates.
• Review candidates against role profile, shortlist accordingly and provide suitable recommendations.
• Partner with recruitment agencies for external resourcing requirements.
• Complete screening and panel interviews and arrange for assessments as required.
• Ensure all relevant checks are completed and reviewed and that all candidate documentation are received prior to an offer being processed.
• Provide appropriate feedback to all stakeholders including candidates.
• Ensure all information is obtained to manage candidates’ expectations.
• Ensure a robust onboarding process is implemented and maintained.
• Effectively manage recruitment agency contracts, ensuring that fees are consistent and agreed upon.
• Utilise in-house recruitment alternatives to recruitment agencies, for example LinkedIn and referrals.
• Ensure contracts are renewed/terminated prior to expiry date, providing adequate notice.
• Adequately discuss contracts and letters of appointment with new employees to ensure understanding.
• Report on recruitment trends and data.

Health and Safety

• Manage the internal Occupational Health and Safety team
• Ensure the OHS team has adequate representation and is trained and skilled to perform their roles effectively.
• Ensure that all members of the OHS team conduct and submit monthly checks, once received review and discuss findings with the relevant stakeholders.
• Together with the OHS team, ensure that agreed action points from monthly checks are actioned.
• Ensure continuous OHS education to the team through various platforms like posters, emails and the intranet takes place monthly.
• Ensure the OHS file is kept up to date

• Ensure engagement of the OHS team through regular communication utilizing the shared mailbox and regular check-in sessions ensuring that OHS meetings take place as per legislative requirements.
• Schedule OHS audits as required and utilise the feedback received effectively.
• Respond to OHS related incidents and queries.
• Ensure incident reports are compiled for incidents as per legislative requirements.

IR

• Facilitate disciplinary and/or work performance sessions.
• Review the matter and consult appropriately to recommend a suitable way forward.
• Prepare necessary documentation and liaise with the relevant stakeholders to proceed with the matter (internal and/or external).
• Ensure all matters are finalised, closed and feedback provided.
• Ensure that HR representation on all IR matters are aligned with the disciplinary code, providing objective guidance and support to all stakeholders.
• Provide assistance and representation at the CCMA when required.

Performance Management

• Manage the performance management process ensuring performance plans are completed, check-in sessions are held and evaluations are completed and timelines managed.
• Provide guidance to the team on performance related matters.

Recognition Program

• Review and provide input into our Recognition programmes.
• Facilitate the recognition programmes processes including the nomination and awards process.

General

• Provide support to the HR team as required.
• Assist with resolving staff queries timeously and empathetically in line with the clients values and policies.
• Provide advice/input/feedback and ensure that all matters are dealt with professionally, timeously and confidentially.
• Conduct exit interviews and provide feedback to Managers and the CEO.
• Ensure accurate records and documentation are maintained at all times.
• Ensure compliance with relevant HR Acts whilst considering best practice.
• Provide assistance with the year-end and BBBEE audit.
• Plan and coordinate HR activities such as communication sessions, induction, training and change management.
• Collaborate effectively with all teams.
• Reconcile all invoices received with the relevant stakeholders prior to processing.
• Compile payment requisitions and ensure payments are processed within agreed timeframes.
• Collate routine and ad-hoc HR reports.
• Complete ad-hoc administrative tasks as required.
• Provide input to staff events and staff involvement, to enhance teamwork and engagement.
• Pro-actively review processes with the intention of improving and innovating and take accountability for making required improvements

Knowledge, Skills and Behaviours:

• High levels of integrity and confidentiality.
• Ability to work independently whilst being a strong team contributor.
• Ability to partner with and collaborate with various stakeholders (internal and external).
• Able to meet deadlines.
• Ability to problem solve.
• High level of attention to detail and accuracy.
• Resilient and Self Confident.
• Excellent written and verbal communication skills.
• High level of Emotional Intelligence (EQ).
• Knowledge of Human Resource legislation, practices, policies and frameworks.
• Ability to plan, prioritise and multi-task.
• Comfortable embracing change.
• Ability to work under pressure and manage stress.
• Excellent administration skills.
• MS Office Skills.
• Quality Orientation.
• Customer service orientation.
• Empathetic, patient and tolerant.
• Diplomatic and mindful of impact.
• Ability to manage expectations.

• Completion of a Human Resources qualification is a requirement.
• 5 years relevant HR experience is required.
• Proven track record of sustained high performance is required.
• BCEA, LRA, OHS and related labour legislation knowledge and application is required.

Must be proficient with MS Office, Excel, Word and PowerPoint