SUMMARY:
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POSITION INFO:
ENVIRONMENT: A dynamic provider of cost-effective and innovative business solutions based in KwaZulu-Natal is seeking a HR Practitioner to handle the end-to-end payroll and remuneration management activities (including employee benefits, Sage 300 People systems, Remchannel, and Remeasure, as well as reporting) at the company. This individual will also support the implementation of smart people management practices, foster employee engagement, and supporting organizational health at the company. Additionally, they will be responsible for serving as a trusted partner on all people-related matters for both employees and managers. DUTIES:
- Payroll and Remuneration
- Manage the end-to-end Payroll and Remuneration process, ensuring accuracy and completeness.
- Compile and timeously submit all payroll and remuneration reports required to ensure accuracy and completeness.
- Proactively provide value adding input on the remuneration management process through the compilation and analysis of worksheets and reports.
- Responsible for the annual pay scales process, ensuring these are updated, accurate and applied accordingly.
- Responsible for administering the company’s annual and ad-hoc remuneration review and incentive scheme processes, (timelines, guidelines, data etc.).
- Prepare and submit remuneration data and comparatives to guide decision making.
- Ensure approval prior to processing payroll and all related documentation is received.
- Own and resolve remuneration queries.
- Collaborate with various stakeholders regarding input into the budget and audit processes.
- Effectively manage change and communication.
- Sage 300 People systems
- Ensure the efficient, effective and optimal use of the Sage 300 People Payroll, HR and ESS systems by all stakeholders (HR, Managers and Employees).
- Responsible for the maintenance, updating and implementation of enhancements to the Sage 300 People Payroll, HR and ESS systems.
- Accountable for the quality of the data on the system.
- Research opportunities to optimise the system/s to align to the company’s digitalisation strategy
- Accountable for responding appropriately to queries received and escalating when required.
- Accountable for training users on the system/s as required.
- Effectively manage change and communication.
Remchannel and Remeasure:
- Responsible for understanding and utilising the Remchannel and Remeasure systems effectively.
- Guide Managers and HR when utilising the system.
- Manage the end-to-end job evaluation process.
- Collaborate with the relevant stakeholders to complete evaluations as required, ensuring accuracy and objectivity is maintained through the process.
- Review and sense check evaluation results, match to organisation design and provide feedback/ recommendations.
- Extract and compile reports and data as required.
- Effectively manage change and communication.
Reporting and Audits:
- Manage the remuneration related statutory reporting processes.
- Accountable for compiling and submitting HR reports for statutory compliance in line with reporting timeframes (for example, ROE, SARS IRP5 submission, SARS Interim Reconciliation).
- Accountable for compiling and submitting monthly ops and ad-hoc value-adding reports to the business.
- Accountable for compiling and submitting ad-hoc payroll/remuneration related reports (for example, Stats SA, Board Reports, Remchannel)
- Responsible for customizing payroll reports as requested by HR or Business.
- Compile trend analysis reports as required.
- Accountable for ensuring all reporting deadlines are met and queries are effectively resolved and communicated.
- Accountable for ensuring all information contained in reports is accurate and complete.
- Accountable for managing the payroll audit process.
- Responsible for providing the relevant information for the BBBEE audit.
- Accountable for submitting the information required for the Department of Labour audits.
- Effectively manage change and communication.
Employee Benefits:
- Ensure employees understand benefits available by providing information, explanations and/or calculations.
- Arrange for sessions with the medical aid broker when medical aid plan advice is required by employees.
- Arrange for sessions with Hollard and/or NMG on employee’s Provident Fund and Group Life queries.
- Accountable for processing applications and amendments in time for debit orders and for payroll deductions.
- Resolve employee’ queries empathetically, timeously and effectively.
- Represent employee queries and trends with the relevant stakeholders (internal or external).
- Responsible for arranging and co-ordinating communication sessions.
- Effectively manage change and communication.
General:
- Consistently exhibit authenticity and humility. These behaviours and actions need to be truly internalised. Who you are matters as much as what you do.
- Effectively align to the framework of the Leadership Attributes at the company as documented.
- Consistently exhibit the desired outcomes of Excellence, Relationships, Responsiveness, Accountability and Teamwork.
- Provide support to the HR team as required.
- Provide input into the performance, development and growth of the HR Administrator.
- Ensure the effective resolution of employee and manager queries timeously and empathetically in line with the Company’s values and policies.
- Provide advice/input/feedback and ensure that all matters are dealt with professionally, timeously and confidentially.
- Ensure processes are well documented.
- Ensure accurate records and documentation are always maintained.
- Ensure compliance with relevant HR Acts whilst considering best practice.
- Plan and co-ordinate HR activities such as communication sessions, induction, training and change management.
- Assist to facilitate training sessions as required.
- Ensure payments are processed within agreed timeframes and are aligned with the approved budget.
- Collate routine and ad-hoc HR reports.
- Provide input to team events and team involvement, to enhance teamwork and engagement.
- Pro-actively review processes with the intention of improving and innovating and take accountability for making required improvements.
- Review and renew service provider contracts and/or SLA’s as required (for example, Remchannel, Remeasure and VIP).
- Effectively manage change and communication.
REQUIREMENTS:
- Completion of a Human Resources qualification is a requirement.
- 5 years relevant payroll and remuneration experience is required, of which at least 2 years must be at a Practitioner/ Officer level.
- Proven track record working on the Sage 300 People HR, Payroll and Self-service systems is required.
- Proven success working with statutory reporting, budgets and employee tax, UIF and SDL is required.
- Proven track record of sustained high performance is required.
- BCEA, LRA, OHS and related labour legislation knowledge and application is required.
- Knowledge of payroll related financial concepts is required.
- Must be proficient with MS Office, Excel, Word and PowerPoint.
ATTRIBUTES:
- High levels of integrity and confidentiality.
- Ability to work independently whilst being a strong team contributor.
- Ability to partner with and collaborate with various stakeholders (internal and external).
- Able to meet deadlines.
- Ability to problem solve.
- High level of attention to detail and accuracy.
- Resilient and Self Confident.
- Excellent written and verbal communication skills.
- High level of Emotional Intelligence (EQ).
- Knowledge of Human Resource legislation, practices, policies and frameworks.
- Ability to plan, prioritise and multi-task.
- Comfortable embracing change.
- Ability to work under pressure and manage stress.
- Excellent administration skills.
- MS Office Skills.
- Quality Orientation.
- Customer service orientation.
- Empathetic, patient and tolerant.
- Diplomatic and mindful of impact.
- Ability to manage expectations.
- Plan for and manage change (or words to that effect).
