HR Practice and Assessment Manager

Duties and Responsibilities

- Design and develop an updated HR Consulting Services / Offering.
- Cost the updated Talent Management Services / Offering
- Ensure the relevance of the Talent Management Value Proposition. Assess the service offering against business needs and recommendations
- Provide an updated Talent Management value proposition to the business including flexible model / offering structure and costing (‘Flexible Model of services and payment’).
- Retain and build Dealer subscriptions to Elite HR Consulting Services offered by the Training Academy.
- Implementation of the updated HR Consulting Services / Offering ensuring that the implementation of the updated services is cost neutral in respect of the FTE providing the service.
- Deploy annual Elite Customer Satisfaction Survey and ensure satisfaction score of 80% and above
- Deploy quarterly snap survey for Psychometrics and HR Services
- Design and / or source, in consultation with the People Development Consultants (PDC) Talent Management Team, the required HR Specialist practises to be implemented in dealerships viz Recruitment and Selection, Induction and Onboarding, Training and Development, Performance Management, Succession Planning, Reward and Recognition Practices, Retention Practices, Employee Engagement and Relationships Practices.
- Input provided to the design, development, deployment, and annual review of the Retail Retention Framework to stem turnover.
- Design and / or source, in consultation with the HR Consulting Team HR Policies and Processes for utilisation in Dealerships; align to Dealer requirements within legislative framework.
- Ensure that all new specialist HR Practices are piloted, evaluated, and corrective actions implemented prior to further rollout in Dealerships.
- Provide HR Consulting Functions to selected Dealer Network in order to maintain skills, keep abreast of HR Consulting functionality and identify opportunities for promoting and enhancing the HR Consulting Value Proposition.
- Coach and counsel application of generic Human Resource Practices.
- Support HR Consultants with execution of generic Human Resource Practices when required.
- Provide support to HR Consultants on facilitating change management workshops.
- Manage relationships with external suppliers related to Talent Management to ensure services remain abreast with benchmark practices.

Knowledge, Skills & Experience Required
- A National HR Certificate or 3-year Diploma
- At least 5 years HR experience
- Honours Industrial Psychology/Social Sciences
- Industrial Psychologist registered with the HPCSA (Health Professions Council of South Africa)
- Experience and working knowledge of competency profiling and mapping
- Experience in job analysis and job description writing
- Experience in selection of assessment batteries (cognitive, personality and behavioural)
- Minimum 3 years’ experience in Psychometric Assessment Management (administration, feedback, and compilation of reports)
- Experience in constructing learning and development plans
- Minimum 3 years Motor industry experience
- Minimum 3 years Management Experience