HR Officer ( learning and development) – Cape Town

Position Purpose

Reporting to the Head of HR, the HR Officer will have a strong focus on Learning and Development and be the champion for the co-creation and execution of the annual L&D objectives which have been aligned to the deliverables of the Academy of Excellence.

Support HR activities for both Wholesale and Retail while being the HR partner with responsibility toward recruitment, performance management and all regulatory employee data and record keeping in accordance with government and internal requirements. The HR Officer will also be required to support office-management topics and provide relief to the Office Manager if and when required.

Key Responsibilities

Human Resources

Working collaboratively across the HR team to provide an effective HR partnership and support to the business.

• Coordinate recruitment activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CV''s and liaising with candidates as well as with agencies.
• Respond to solicited and unsolicited employment inquiries.
• Draft and maintain job descriptions.
• Coordinate on-boarding activities for new joiners.
• Sign up and maintain employees on the Company''s Discovery healthcare plan.
• Administer the Company''s car fleet including incident management.
• Maintain accurate records and update profiles of new joiners on internal management tools such as, Cornerstone; Talent LMS; Rewarded.
• Participate in and drive culture related initiatives in collaboration with the culture committee.
• Support the Head of HR in any ad-hoc HR related issues and participate in special projects as required.

Learning & Development

Championing the Client strategy and working effectively with business units to establish and executive best in class development programmes aimed at strengthening our succession planning objectives.

• Working directly with Departments and Line Management to help identify, agree and prioritise development interventions and initiatives which align to the objectives of the Academy of Excellence.
• be accountable for the co-creation and execution of training content through effective needs-analysis, blended learning design and training delivery methods in meeting the annual objectives.
• Support and champion our learning culture, encouraging learners and managers to self-serve our learning offerings as they learn to use our 70:20:10 approach to their learning.
• Assist with the design and facilitation of a range of learning interventions which offer onsite and remote teams equal opportunity for development, including our core programmes such as Induction and Onboarding and Management Essentials Programmes.
• Maintain and create content for our TalentLMS; sharing, publishing, co-creating video’s/screencasts and other relevant materials for learners, archiving old content, providing analytics on engagement and presenting opportunity for continuous improvement.
• Liaising with the wider HR Team and others to share insights, lever opportunities for collaboration and deliver a approach to functions/teams that are aligned to our organizational values.  
• To administrate the logistics for key learning and development programmes including coordinating diaries, venues, materials, feedback surveys, evaluations, logging learning and carrying out data analysis etc.
• Supporting the Head of HR in the maintenance of the  budget, keeping it up to date and managing accurate tracking.
• Championing and providing  advice, career and development to colleagues.
• Maintaining knowledge of developing trends and technologies in L&D and being the subject matter expert to key stakeholders and the wider HR team.
• Continue to drive and oversee the Learnership (Retail Department) and Graduate Programme (Head Office), developing and shaping the strategy to meet the needs of the company.
• Manage effective working relationships with any 3rd party providers.4

Tertiary Education degree or currently studying towards (in pursuit of a Human Resources, Training and Development designation is preferred);

• A minimum of two years working experience, preferably in a multinational FMCG or Retail environment.
• Advanced knowledge of Word, Excel, PowerPoint, Visio and content creation tools.
• Understanding of relevant HR legislation and best practices.
• High calibre of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written).
• Performance driven, tenacious and goal orientated.
• Strong communication internal influencing skills.
• Able to set priorities and clear targets.
• Well-organized and ideally with project management experience.
• Capable of managing numerous projects at once in a high-paced environment.
• High degree of flexibility; and

• Able to grow with the level of responsibilities and with the size and structure of the business.