HR Coordinator

KPA’S

KPI’S / Standards

Input/ Actions

• Efficient, cost-effective arrangement
• Timely, accurate communication

• Complete, up to date admin records
• Cost summary sheets completed (Cat B, C, D)

• Adhere to Bursary Policy BBBEE

• Learnerships

• Stationery

Plan and organise logistics for training interventions by :

• Review HR event calendar weekly
• Source venues, printing, and catering suppliers. Ensure training venue has the necessary equipment e.g., projector, laptop, flipchart
• Ensure that the material is quality assured. Print and deliver training material to the venues
• Communicate training and assessments to delegates
• Confirm venue logistics with the facilitator/assessor and any other relevant person
• Book and confirm assessors for scheduled assessments

Administer training records and documentation by:

• Compiling a training register and evaluation form for every training
• Post training, ensure receipt of excess training material, evaluation forms, training register and all invoices related to the day of training
• Collating portfolios of evidence
• Submitting assessment results once approved by the HR Manager and ensure receipt from the assessor
• Communicating assessment results to delegates
• Preparing assessment tools for assessments
• Maintaining files up to date
• Process bursary applications, track and report on non-compliance
• Prepare accurate training reports and collation of documentary evidence for BBBEE evaluation
• Follow up with learners’ assessments
  • Ensure that assessments are completed
  • Assist with any issues with learners
  • Liaise with HR Consultant regarding learnership agreements and payment claims
  • Coordination of learnership training
  • Ordering of stationery for training

• Injury on Duty

• ICAS

• Efficient planning and organisation

• Submit all injury on duty claims
  • Capture all claims on HR System
  • Filing of all claims
  • Follow up on reports until claims are closed
  • Capture incidents on the system
  • Ensure correct WC leave is captured to avoid underpayment of employee
  • Ensure company recovers payments from Fund
  • Resolve all queries regarding ICAS
  • Implement ICAS Employee Wellness Program 
    • Review ICAS calendar
    • Plan and organise logistic arrangements
    • Drive events and campaigns
    • Distribute emails
    • Communicate events or campaigns to employees
    • Ensure all leave is captured and submit unpaid leave to payroll for processing
    • Monitor excess sick and annual leave balances and inform managers so as to take corrective action

• By COB every Friday, by the 4th of the each month
• 1 day turnaround time on HR queries
• Provide accurate feedback
  • Update monthly HR dashboard
  • Respond to all queries within 24  hours, escalate when necessary to the correct person

• Adhere to Recruitment Policy  and Equity Plan
• Adhere to turnaround time
• Facilitate employee engagement
• Process completed efficiently 
• Accurate and timely processing of all terminations

• Advertise vacancies internally and externally
• Co-ordinate interviews with agencies, managers and  applicants
• Send regret letters to unsuccessful candidates
• Ensure recruitment agencies invoices are processed
• Select applicant and complete reference, qualification  and credit checks

• Conduct Onboarding process: 
  • Prepare new employee packs
  • Process fingerprints registration and set up correct access
  • Ensure all policies are explained read and signed by new employees
  • Ensure all documents are submitted to HR
  • Communicate new starters to the company
  •  Submit new employee information to payroll for processing

• Policies presentation
• Introduction of new employees to the company.

• Conduct exit interviews
• Ensure company assets are returned
• Terminate employees on the system and block access
• Advise IT and Payroll
• Submit withdrawal forms and follow-up
• Liaise with employee families regarding funeral benefits
• Follow up on documents and claims