HR Administrator

SUMMARY:
Our client who is a technology-led and data- driven customer management solutions provider is looking to hire an HR Administrator.

POSITION INFO:

Purpose of the job

The main purpose of this role is to operationalize the company''s HR Strategy at the functional and branch level. This will be achieved by implementing and managing various HR administrative processes across the HR Value Chain and ensuring effective HR service delivery at functional and branch level. This role requires an experienced HR Administrator to provide service at our Hyde Park branch.

Minimum qualification requirements:

• B Degree in Human Resources Management
• Minimum experience requirements:
• 3-5 years’ experience in a Human Resources generalist role.
• Experience in a call centre environment will be advantageous.

Key responsibilities will include:

• To provide administrative support to the operationalization of the company''s HR strategy
• To ensure effective day-to day HR service delivery on all HR administration across the HR value chain at functional & branch level
• To provide administrative support to the HR Business Partner in the following areas:

1. HR administration
2. Talent Acquisition
3. Performance Management
4. Employee Relations
5. Employee Wellness
6. Employee Engagement
7. Employee Value Proposition
8. Learning & Development
9. Talent Management

• Build and maintain relationships with key stakeholders in the business through active engagement and collaboration.
• Administer end-to-end recruitment process for the supervisory/first-line management levels and below (i.e. staff requisitions, scheduling and conducting interviews, regret letters, drafting transfer, appointment letters, offer letters and contracts).
• Compile new employee HR on boarding packs according to recruitment checklist for submission to payroll timeously.
• Ensure seamless HR administration and efficient resolution of queries and requests (e.g. leave applications, payroll changes, benefits, inter-branch transfers and injury on duty administration)
• Respond timeously to requests for all HR related information from all internal stakeholders.
• Support the employee relations team at branch level by facilitating and resolving disputes in line with employee relations policies, disciplinary codes, practices and procedures (e.g. drafting warnings and other relevant documents that may be required)
• Provide input into monthly and Quarterly HR reporting.
• Technical competencies required
• Knowledge and understanding of all relevant legislation; Human Resources practices, Policies and Procedures.
• Exposure to HR Technology: HRIS, E-recruitment platforms etc.
• Proven ability to compile and manage data – attention to detail; data integrity management; confidentiality
• Report writing using various MS Office applications (i.e. MS Excel, MS Word and MS PowerPoint)

Behavioural competencies required

• Presenting and communicating information effectively
• Working well with people
• Adhering to company values
• Coping with pressure and setbacks
• Ability to building strong business relationships and networks
• Delivering results and meeting customer expectations
• Adapting and responding to change

NB! This job is now closed. You can apply for other jobs by uploading your CV.