Groups Destination Specialist

Looking for a Groups Destination Specialist for a Destination Management Company in Cape Town.

Experience required:
At least 5 to 10 years’ experience with groups in inbound touring company
Tourplan experience
Excellent knowledge of Southern and East Africa

Duties include:
Quote and design successful, creative itineraries and proposals for all market related to all groups and FIT requests
Capture all bookings from start to finish in Tourplan
Negotiate with suppliers for better rates, cancellation policies and FOC’s
Find new suppliers that offer a good service and better rates
Follow up on quotes that have been sent out
Successfully run groups / FIT bookings
Compile all travel documentation and welcome packs
Handling the 24hour emergency phone
Prepare guide documentation and brief guide before travel date
Work closely with tour guides whilst on tour
Regularly pass on customer feedback to the Product/Reservations team