Graduate/junior Mechanical Engineer

 

Recruiter:

Curiska

Job Ref:

1265552030

Date posted:

Saturday, April 9, 2022

Location:

Centurion, South Africa


SUMMARY:
-

JOB DESCRIPTION:

  • Providing fast and effective support to our clients via phone calls, emails, TeamViewer or on-site.
  • Support function in allocated specialized fields within the software package.
  • Presenting of various training courses as allocated to each AE.
  • Providing demonstrations and technical insight into the various software packages to assist the sales team during the sales process.
  • Review customers' technical needs and assists higher level engineers in developing service solutions to meet these needs. Monitoring existing systems and recommending improvement.
  • Sharpen your knowledge on the software with its most recent functions and features. Improving your knowledge through training and the certification program.
  • Assist with presentations/demonstrations at webinars/seminars/hands-on training and the launch events.
  • Conducting implementations for customers on any of the SW products.
  • Assist with the delivery of products to clients and ensure the customer is aware of Mecad and the support we provide.
  • Fishing for potential leads when talking to customers.
  • Assist customers with consultation work if they do not have the knowledge or a license of a specific product
  • Trouble shoot customer issues and provide all test results and findings to us in a professional manner so that this information can be used by developers to enhance the product
  • Be the link between customer and our products.

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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