Graduate/junior Mechanical Engineer

Recruiter:

Curiska

Job Ref:

1265552030

Date posted:

Saturday, April 9, 2022

Location:

Centurion, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Providing fast and effective support to our clients via phone calls, emails, TeamViewer or on-site.
Support function in allocated specialized fields within the software package.
Presenting of various training courses as allocated to each AE.
Providing demonstrations and technical insight into the various software packages to assist the sales team during the sales process.
Review customers' technical needs and assists higher level engineers in developing service solutions to meet these needs. Monitoring existing systems and recommending improvement.
Sharpen your knowledge on the software with its most recent functions and features. Improving your knowledge through training and the certification program.
Assist with presentations/demonstrations at webinars/seminars/hands-on training and the launch events.
Conducting implementations for customers on any of the SW products.
Assist with the delivery of products to clients and ensure the customer is aware of Mecad and the support we provide.
Fishing for potential leads when talking to customers.
Assist customers with consultation work if they do not have the knowledge or a license of a specific product
Trouble shoot customer issues and provide all test results and findings to us in a professional manner so that this information can be used by developers to enhance the product
Be the link between customer and our products.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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