German speaking Online Agent

Are you looking for a new challenge and would you like to work in the sunny and bustling Cape Town, South Africa? A global leader in customer service outsourcing that supports world-renowned brands has an exciting job opportunity for a German speaking Online Agent to join their team. You will be received at the airport on arrival. You also do not have to worry about finding a living space and arranging administrative matters because that is provided by their Relocation Department.

Your key job responsibilities as the German speaking Online Agent in Cape Town, South Africa will include:

• Customer contact via phone and chat
• Solving questions on the subjects of account management, billing
• Assistance with both use of the streaming platform
• Support for questions about software, system configuration and network settings
• Help customers with solving their concerns
• You actively care for customers, with a positive attitude and professionalism

Requirements for this German speaking Online Agent job in Cape Town, South Africa:

• Must be fluent in German and English
• Possibility to work for 3-6 months
• Permanent residence permit or South African ID holders only
• Good communication and interpersonal skills and team spirit
• Able to process confidential and / or highly sensitive information

If you meet the above requirements for this German speaking Online Agent job in Cape Town, South Africa, we would like to hear from you!