German speaking Digital Service Advisor

Are you looking to live the island life in Suva, Fiji? Keep reading! A leading travel company have a great job opportunity for a German speaking Digital Service Advisor to join their team! How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.

Your key job responsibilities as the German speaking Digital Service Advisor in Suva, Fiji will include:

• Handle enquiries from customers through phone, e-mail, and chat
• Cope with difficult situations, and find timely solutions
• Interact with other departments to resolve more complex cases
• Provide a step-by-step guidance to customers
• Follow the established company procedures

Requirements for this German speaking Digital Service Advisor job in Suva, Fiji:

• Fluent level of German and advanced English
• Strong interest in modern technologies, and advanced computer skills
• Experience in using mobile devices and apps
• Excellent communication skills
• Analytical thinking
• Time management skills