German / English Speaking Cloud based software consultant

SUMMARY:
One of our long standing clients is looking for a German speaking Cloud based software consultant

POSITION INFO:

Your role will include (but is not limited to):

• Troubleshooting technical software related enquiries via phone and email.
• Identifying, troubleshooting and logging software ''bugs''
• Training of new & existing clients on Venue Software
• Implement, train and manage the setup process for our clients.
• Cross-selling and up selling products and services (e.g. Training, Web templates)
• Assigning and managing designs and custom web-skin work.
• Outstanding telephone skills with an ability to translate complex technical information into layman''s terms.
• Excellent written skills, with an ability to describe technical information clearly.
• Excellent time management and an ability to prioritise.
• A keen eye for detail with the ability to identify and solve problems quickly and efficiently.
• Enjoy dealing with people and a genuine desire to assist them.
• Experience in a technical call center roll, or the events industry, and/or using event management software.
• A commitment to learning and ongoing personal development
• Excellent time management skills, and an ability to prioritise.
• A problem solving nature with the ability to work under pressure.
• A passion for technology and a solid understanding of the IT world, ideally with experience in software training.

Skills & Attributes

• Outstanding telephone skills with an ability to translate complex technical information into layman''s terms.
• Excellent written skills, with an ability to describe technical information clearly.
• Excellent time management and an ability to prioritise.
• A keen eye for detail with the ability to identify and solve problems quickly and efficiently.
• Enjoy dealing with people and a genuine desire to assist them.
• Experience in a technical call center roll, or the events industry, and/or using event management software.
• A commitment to learning and ongoing personal development
• Excellent time management skills, and an ability to prioritise.
• A problem solving nature with the ability to work under pressure.
• A passion for technology and a solid understanding of the IT world, ideally with experience in software training.

Must haves for the role:

• Matric
• Experience within the Hospitality or with international client would be advantageous
• Some IT qualification would be great
• Must have knowledge working with HTML and CSS
• Experience within an IT field / Tier 1 Support essential / or Cloud based support

Additional

This current role supports the UK market. 

Salary is R15000 pm

Hours 9 – 6pm or 10 – 7pm (Shift allowance will be paid)

Currently this is a work from home but during training it will be based in office / After the pandemic staff may return to the office.

NB! This job is now closed. You can apply for other jobs by uploading your CV.