German Customer Service & Sales Representative

Recruiter:

HR Genie

Job Ref:

GCS&SR

Date posted:

Tuesday, June 21, 2022

Location:

Fiji, Fiji

Salary:

Market related

SUMMARY:
Our client is looking for a German CSSR to join their team.

JOB DESCRIPTION:

Our client is looking for German Customer Sales & Service Representatives to join their team in Fiji.

Your Role:
• Work for a prestigious airline brand.
• Inbound calls/emails and social media responses.
• Assisting passengers/travel agents with flight bookings and queries relating to their travel in German & English.
• Work on renowned airline reservations systems.
• Full product and systems training provided.
• Daily interaction with international passengers.
• Experience our multi-cultural work environment with colleagues from all over the world.

Working hours:
* Full time contract which is a minimum of 42.5 hours a week to a maximum of 48 hours per week.
* Rotational Shifts (Day Shifts, night shifts, weekends and public holidays)

Future Opportunities:
• Promotion and Career Advancement – 100% of all Team Leads, Quality Analysts and Managers were promoted internally and started as agents!
• Potential Opportunities to visit our international clients/and or one of our global locations for top
performance. This is based on the different agreement we have with our business clients.
• Various Trainings, Refreshers and Up skilling offered.
• Rewards & Recognition – Performance Bonus, Team Incentive Budget

Key Skills
Great communication skills
Excellent interpersonal skills
Excellent telephone Etiquette
Ability to speak, read and write in the German language

Qualifications

Proficient in the German language
Matric Certificate
Customer Service/Sales experience would be advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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