GROUP NURSING SERVICES MANAGER

SUMMARY:
GROUP NURSING SERVICES MANAGER

POSITION INFO:

A vacancy exist for a Group Nursing Service Manager at a well reputed Private Hospital group:

Duties include but not limited

• Support with national program that is directed with the group EXCO.
• Medical Legal requirements and relevant accreditation
• Contribute towards quality improvement processes, policies and manuals as needed.
• Help to develop a culture of patient cantered, data driven care, with high reliability of clinical processes.
• Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational
• processes, functions and services using quality and performance improvement model.
• Manage the process of continuous clinical quality improvement through relationships with clinical providers, specialists, and ancillary departments.
• Act as liaison between administrative, management, medical staff, and employees.
• Participate in internal, local, or regional improvement projects and initiatives as needed to improve the Group’s performance as it relates to clinical quality.
• Identify Hospital-wide opportunities for clinical quality process improvement, including formal studies related to organizational performance.
• Assist in implementation of clinical documentation audits of clinical quality processes.
• Develop structured auditing criteria of medical records to determine compliance with standards of clinical care.
• Develop structured auditing criteria of medical records to determine compliance with standards of clinical care.
• Perform internal clinical audit in the various hospitals.
• Educate providers regarding best clinical quality practices as required.
• Collaborate with Medical Team, Nursing Teams and other staff to improve quality of patient care.
• Investigate clinical quality issues and work with the NSM on resolutions.
• Interface with pharmacy staff in establishment of medication and prescribing quality initiatives.
• Work with the Medical /Nursing Teams to define and oversee specific educational objectives for developing
• awareness and support for quality programs and services through consultation with department heads and managers.
• Communicate updates and new information to Medical Leadership, Clinical Leadership and direct care
• providers; monitors and ensures compliance with medical protocols, policies and procedures
• Maintain leading-edge knowledge of contemporary healthcare organization quality improvement processes and issues
• Represent quality interests in the development of an electronic system for staff education and development.
• Assist with the design and implementation of clinical informatics to enable the care process.
• This will require close collaboration with departments such as Information Systems and Medical Records department, as well as with the department managers.
• Plan, lead and manage monthly QA meetings, providing pertinent data and trends relative to medical services to QA Committee’s and at management meetings.

MINIMUM REQUIREMENTS (Educational Qualifications & Experience)

• A Master’s or BCurr Degree in Nursing
• Over 10 years’ experience in nursing management.
• Knowledge of health care related laws and regulations.
• Experience with healthcare quality improvement, clinical research, informatics, and continuous quality improvement principles and practices.
• Experience abstracting clinical information from medical records.
• The ability to appropriately evaluate medical records and other health care data.
• Organized, accurate, detail oriented.
• Experienced with the use of Windows-based PC applications with emphasis on word processing, database, and spread sheet software (e.g.,
• MS Word and Excel and PowerPoint.

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