GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES

Recruiter:

SimGlobal Group (Pty) Ltd

Job Ref:

GCSSR01

Date posted:

Saturday, December 24, 2022

Location:

CapeTown, South Africa

Salary:

200000

SUMMARY:
GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES

JOB DESCRIPTION:

Brief CSSR Job description

• Work for a prestigious airline brand on various work streams

• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages

• Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.

• Fully paid product and systems training provided.

• Daily interactions with international passengers with queries and compliments

• Required to meet specific key performance indicators and meet expected client service levels.

• Demanding and time-sensitive call centre environment

Requirements

• Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)

• Located in South Africa

• Permanent residence permit/ South African ID holders only

• Excellent Computer literacy & technical skills

• No criminal record.

• Flexibility to work shifts

• Previous customer service experience preferred

Employment terms and conditions

1. Remuneration: R200 000 CTC per annum

2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day

3. Operational hours: Mon - Fri between 9am and 7pm.

- Rotational shifts Mondays – Friday includes & public holidays as operationally required. Working hours may be subject to change depending on client requirements.

- Specific operating hours may apply depending on account allocated TBD in interview stage (however flexibility is key)

4. Training: 7 weeks (Fully Paid).

5. Probation period: 4 months

6. Health insurance benefit (Paid for by the Company)

7. Work from office position, work from home to be considered after probationary period.

- Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.

- UPS Solution required during load shedding (Inverters available for purchase via our office or own solution accepted).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

German Customer Service (C1/C2)
Location: Cape Town
Salary:
51 days ago

German-Speaking Roles: Technical Support Agent, Customer Success and Retentions Agent & Onboarding Agent
Location: Cape Town
Salary: 20 000 Monthly
german-Speaking roles: Technical Support Agent , customer Success and Retentions Agent & Onboarding AgentOffice Based - Cape Town CBDJoin an International Google-Partner Company - Global SaaS Leader headquartered in Berlin germany!As a Google worldwide partner, the company is Europe's leading and largest independent provider of customer insights through transaction-based Google reviews a...
9 days ago

German-Speaking Sales Development Representatives (Remote | SA-Based Only)
Location: Capetown
Salary: based on level: R26,500 - R36,500
german-Speaking sales Development representatives (Remote | SA-Based Only)
62 days ago

Buyer & Client Liaison - Import and Export
Location: Cape Town
Salary:
Are you an effective negotiator when it comes to procuring stock from international suppliers? Our client in Airport Industria requires an individual who is both customer-focused, and a strong negotiator when it comes to securing the best price without compromising on product quality.Experience with import and export processes is essential, with german or Italian capability being highly advan...
3 days ago

Cashbook Clerk / Bookkeeper
Location: Cape Town
Salary: 20 000
Cashbook Clerk I Bookkeeper – Cape Town (CBD) - Immediately availableJoin an international company based in Cape Town’s CBD as a Cashbook Clerk I Bookkeeper. This is an in-office role offering a challenging, fast-paced environment with opportunities to learn and develop your skills. We’re looking for someone with tenacity, grit, and the ability to pick things up quickly – i...
9 days ago

German Onboarding Specialist - Partner Success
Location: Capetown
Salary: Monthly Salary
Cape Town Central
48 days ago

German speaking Remote Sales Agents - earn Euros
Location: South Africa - Remote
Salary: 34000 Monthly
We are looking for german-speaking sales Agents to work in the E-commerce space, Remote
73 days ago

German Import- Export Clerk
Location: Cape Town
Salary:
77 days ago

Hostess
Location: Stellenbosch
Salary:
This estate, renowned for its breathtaking views, meticulous gardens, and world-class hospitality, is looking for a HOST / HOSTESS
Today

SAP Finance Application Manager
Location: Cape Town
Salary: 1000 Annually
As an SAP Finance Application Manager, you will be responsible to oversee and maintain smooth end-to-end technical support operations within the SAP S/4HANA Financial Systems platform as a service. In addition, you will play a leading role in the design of new system solutions or major enhancements relating to SAP S/4HANA Finance and Procurement related modules. You will report to the Head of...
Today

GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES

Similar jobs you might be interested in:

Create a free job alert for GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES in CapeTown

Jobseekers

Recruiter

General