Further Lending Consultant

SUMMARY:

Our client, a reputable mortgage oringation company with their Head Offices based in Umhlanga is searching for an analytical and driven individual to fill the role of a Further Lending Consultant

POSITION INFO:

Key Purpose

Processing of all the Further Lending Applications received. Completion of all tasks associated with the end to end process required within the agreed turnaround times.

This includes:

• Reviewing of all supporting documents and applications received
• Capturing all the relevant and pertinent information supplied on the application form
• Liaising with the client to obtain further supporting/outstanding documents when required
• Telephonic interactions and written communication with the client and/or with any other parties involved
• Doing initial affordability and loan to value calculations
• Preparation and submission of applications to credit
• Communication of final credit decisions to client
• Final and completion of all tasks e.g. disbursement of funds etc

Key Responsibilities

1. Adherence to Policy

• Must understand the clients Home Loan''s Credit Policy and to be able to qualify the client as per the policy and in terms of the credit matrix.

2. Adherence to agreed service levels

• Ensure that the client is contacted within 24 hours of allocation of the file
• Explain the process to the client and request outstanding documents on first contact with the client
• Ensure that there are no valid complaints from the client

3. Accuracy of internal processes

• Ensure the accurate preparation of further lending electronic files on Halo. Ensure the accuracy of all financial transactions being processed on Halo

4. System Updates

• Ensure that all client details are updated on HALO
• Ensure that the Client memo is kept updated at all times

5. Meeting of Deadlines

• Client applications must be submitted for grant within 24 hours of receipt of all documents
• All relevant information must be updated on Halo timeously

6. Documentation Follow up

• Ensure that all outstanding requirements to enable the file to be processed timeously, to be followed up on every third working day

7. Innovative input

• Suggest/Provide innovative input to line management on any issues/areas that may assist in improving the internal process

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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