Front of House Manager

SUMMARY:
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POSITION INFO:
 EDUCATION ,SKILLS AND EXPERIENCE:

• BCom Degree in business Management or equivalent 
• 3 Years management experience
• Management of budgets, facilities, stock and 
  human resources.
• Leadership skills

• Develop Strategy, policies and procedures for front of house.
• Ensure that the shows are well coordinated in 
  accordance with their uniqueness and presentation.
• Manage and present the State Theatre patrons in 
  a good and acceptable state and offer patrons a 
  unique experience that will bring them back.
• Always maintain the state theatre standards and 
  value to ensure that the theatre is well managed 
  and presentable for audiences.
• Collaborate with other departments to ensure 
  effective running of the shows and manage the 
  dependencies.
• Control access right of all patrons are well catered for
• Manage and coordinate the hospitality riders for all relevant stakeholders.
• Effective running of all functions associated with all 
  venues and foyers.
• Maintain effective internal and external communication.
• Facilitate meetings with potential clients and other 
  relevant stakeholders.
• Manage all departmental finances, including revenue generated from sales
• Facilitate during the event planning and management processes to ensure the effective running of the shows 
• Hiring of front of house staff and managing contractors and sub-contractors. 
• Compilation of statistics report for senior management.
• Manage the front and back of the restaurant effectively and benchmark with the modern restaurant operation.
• Plan for weekly activities, assign responsibilities to staff, performance plan, manage performances and provide strategy to achieve revenue target
• Monitor deliverables through weekly and conduct reviews through monthly reporting and assess performance on quarterly basis

• Running of 6 Bars to generate revenue

• Sell state theatre performance tickets at Box office to generate revenue

• Usher patrons visiting our theatre to create user friendly and safe environment for all patrons visiting our theatre.